Senior HR Generalist (Remote - LATAM)

Pearster

4d•Remote

About The Position

Pearster is seeking a Senior HR Generalist to take ownership of a broad range of Human Resources activities and people operations across its international team. The role covers the employee lifecycle, including recruitment, onboarding, employee engagement, performance management, HR administration, professional development, and offboarding. The Senior HR Generalist will work with employees, managers, leadership, and international teams to support effective people practices and align HR initiatives with business objectives. This role independently manages HR processes, leads recruitment for technical and non-technical positions across countries, and develops and improves policies, procedures, workflows, and employee experience initiatives. It also monitors HR metrics, supports data-informed decisions, and may provide guidance to junior HR professionals when needed. The position is remote and offers flexibility to work from anywhere.

Requirements

At least 5 years of Human Resources experience, including solid experience in HR Generalist or People Operations roles.
Advanced English proficiency (C1), with excellent written and verbal communication skills.
Fluent Spanish proficiency (C2), with excellent written and verbal communication skills.
Outstanding communication, interpersonal, and conflict-resolution skills; ability to build relationships with employees, managers, and international stakeholders.
Excellent time management and organizational skills, including experience managing multiple HR processes and competing priorities.
Strong knowledge of agile methodologies, including Scrum or Kanban, for organizing and optimizing HR workflows.
Hands-on experience in recruitment, onboarding, employee relations, performance management, and HR administration.
Strong understanding of HR policies, procedures, best practices, and employee lifecycle management.
Experience designing and improving HR processes, policies, and employee engagement initiatives.
Ability to handle sensitive employee matters independently with professionalism, discretion, and confidentiality.
Strong analytical, problem-solving, and decision-making skills.
Proactive, detail-oriented, and results-driven mindset focused on employee experience.
Ability to work independently and collaborate effectively with international and multicultural teams.

Responsibilities

Manage HR processes across the employee lifecycle, from recruitment and onboarding through professional development and offboarding.
Lead end-to-end recruitment for technical and non-technical positions across different countries.
Conduct HR interviews, assess candidates’ experience and cultural fit, and collaborate with hiring managers on recruitment decisions.
Prepare and publish clear, engaging, and accurate job descriptions.
Design, coordinate, and improve onboarding and offboarding processes.
Manage employee records, HR documentation, internal databases, and HR administration.
Develop and implement employee engagement, well-being, and retention initiatives.
Serve as a point of contact for employees and managers on HR policies, employee relations, and people-related matters.
Coordinate performance management, employee feedback, and professional development initiatives.
Develop, implement, and optimize HR policies, procedures, and internal workflows.
Oversee employee benefits administration, time-off tracking, and other HR operational activities.
Identify HR process improvements and implement efficient solutions using agile methodologies.
Monitor HR metrics and provide insights to support data-driven people decisions.
Collaborate with leadership and international teams to align HR initiatives with business objectives.
Provide guidance and support to junior HR professionals when needed.