Senior Systems Administrator I

CAE•Tampa, FL

20d

About The Position

The Senior Systems Administrator I designs, implements, and maintains core infrastructure services that support enterprise operations at CAE USA. The role provides technical leadership across virtualization platforms, artificial intelligence, identity systems, cloud environments, and enterprise collaboration services, with responsibility for system availability, business continuity, security, scalability, and operational excellence. The administrator supports operating systems, applications, services, platforms, and storage across on-premises, remote, and cloud environments. The position provides Tier 3 escalation and production support, contributes to IT project planning and delivery, advances digital transformation, and develops technical documentation and operating procedures. It also includes shift-based monitoring, participation in an on-call rotation, and support for change management. Work is performed in an office environment and manufacturing facility. The employee must be available for on-call support 24x7 and be able to work overtime and on or off shifts as required. Due to U.S. Government contract requirements, only U.S. citizens are eligible. The incumbent must be eligible for a DoD Personal Security Clearance.

Requirements

Bachelor’s degree in a computer-related curriculum and 5 years of networking and operating system experience, or an associate degree and 6 or more years of networking and operating system design, testing, and maintenance experience, or equivalent related experience.
Experience managing or implementing VPS Windows and Linux server technologies, including RHEL, CentOS, Alma Linux, Rocky, or Ubuntu.
Strong understanding of Active Directory, DFS, DNS, DHCP, and Group Policy management.
Experience managing, implementing, and supporting Microsoft Office 365/Azure services, including Exchange Online, Teams, SharePoint Online, InTune, Purview, Copilot Studios/Microsoft Foundry, BLOB storage, NSG, Azure Firewall, and Conditional Access Policies.
Experience managing, implementing, and supporting hypervisor technologies such as Broadcom/VMware, Hyper-V, or Azure Local.
Experience managing, implementing, and supporting virtual desktop technologies such as Azure Virtual Desktop, Omnissa Horizon, or Citrix Virtual Desktop.
Experience managing, implementing, and supporting database technologies such as Microsoft SQL, Postgres, or mySQL.
Experience managing, implementing, and supporting web servers such as IIS, Apache/Tomcat, or Nginx.
Experience managing, implementing, and supporting mail security gateways such as IronPort, ProofPoint, or Exchange Online Protection.
Experience managing, implementing, and supporting identity management and federation services such as Microsoft ADFS/Entra, identity federation, or Cisco DUO.
Experience managing, implementing, and supporting platform configuration and monitoring tools such as PRTG, SolarWinds, or Nagios.
Knowledge of TCP/IP networking and related services, including DNS, ARP, VLANs, SMTP, DHCP, and load balancers.
Self-motivated and able to work in a team environment.
Well-refined troubleshooting skills, including determining root causes and identifying and resolving systemic problems.
Ability to manage multiple tasks while focusing effectively on priority issues.
Ability to create, document, and follow processes and procedures.
Must be eligible for a DoD Personal Security Clearance.
Must hold one or more of the following certifications: VMware Certified Professional (VCP), CompTIA Network+, Microsoft Certified Solutions Associate (MCSA), Cisco Certified Network Associate (CCNA), or CISSP.
Must be a U.S. citizen due to U.S. Government contract requirements.
Must comply with company security and data protection/usage policies and procedures.

Nice To Haves

Experience with SAN, NAS, virtual storage, and backup technologies such as Nimble, Veeam, vSAN, or DataDomain.
Experience administering Copilot licensing and deploying and managing Copilot Studio-based AI applications or bots.
Experience administering Microsoft Enterprise CA, including certificate requests and monitoring.
Experience administering the Azure Local stack, including compute, storage, and networking, Amazon Kubernetes Services, or Azure Virtual Desktop.
Experience administering multi-factor authentication platforms and federation services, including ADFS/SAML, Duo, or Entra.
Experience administering an enterprise backup solution and data replication strategies.
Microsoft PowerShell scripting for server or platform management.
Microsoft Associate, VMware Certified Professional (VCP), or similar-level certifications.

Responsibilities

Administer, maintain, monitor, report on, and support operating systems, applications, and services, applying best practices for service-level agreements, redundancy, high availability, and disaster recovery.
Analyze problems, troubleshoot complex system and application issues, and design resolutions.
Provide technical leadership in the design, planning, installation, and support of computer systems, network hardware, software applications, cloud platforms, and peripherals.
Participate in planning and system design for business-driven initiatives.
Promote business and digital transformation and early adoption of technologies and initiatives, including AI, identity federation, and hybrid cloud.
Exercise independent judgment in IT project delivery, including planning, scheduling, organizing, controlling, reporting, and monitoring.
Use the Help Desk ticketing system for incident and problem management, customer interaction, and follow-up.
Create and maintain system configuration documentation, standard operating procedures, runbooks, and architecture diagrams using industry best practices and security-first designs.
Maintain reports on system downtime, preventive maintenance plans, and disaster recovery.
Contribute to cross-training and task and role planning with leadership, supporting growth and education opportunities for junior staff.
Assist with management of Active Directory, Group Policies, users, and computers.
Provide Tier 3 escalation support; prioritize, coordinate, and escalate unresolved issues or emergencies in accordance with business continuity and disaster recovery plans.
Coordinate with end users, management, and other systems departments to resolve IT support issues.
Participate in an on-call rotation for production system support and support change management processes.
Provide shift-based continuous monitoring of compute, platforms, and storage performance across on-premises, remote, and cloud environments in support of a global network infrastructure.
Comply with company security and data protection policies; properly mark and handle information and materials, restrict access to authorized personnel, and use company-provided resources for government and proprietary information.