Senior Systems Administrator I

CAE • Tampa, FL

18d

About The Position

The Senior Systems Administrator I designs, implements, and maintains core infrastructure services critical to enterprise operations at CAE USA. The role provides technical leadership across virtualization platforms, artificial intelligence, identity systems, cloud environments, and enterprise collaboration services, while ensuring availability, business continuity, security, scalability, and operational excellence.

The position administers and supports operating systems, applications, and services across on-premises, remote, and cloud environments. It troubleshoots complex issues, contributes to technical planning and system design, supports business and digital transformation initiatives, and exercises independent judgment in delivering IT projects. The administrator also maintains operational and architectural documentation, supports Active Directory, provides Tier 3 escalation support, participates in change management and on-call rotations, and contributes to staff cross-training and development.

The work is performed in an office environment and manufacturing facility. The role may require overtime and on- or off-shift work, 24x7 on-call availability, and support for rack-mounted equipment. The incumbent must be eligible for a DoD Personal Security Clearance; due to U.S. Government contract requirements, only U.S. citizens are eligible.

Requirements

• Bachelor’s degree in a computer-related curriculum and 5 years of networking and operating-system experience; or an associate degree and 6 or more years in networking and operating-system design, testing, and maintenance; or equivalent related experience.
• Experience managing or implementing VPS Windows and Linux server technologies, including RHEL, CentOS, Alma Linux, Rocky, and Ubuntu; on-premises and cloud experience is preferred.
• Strong understanding of Active Directory, DFS, DNS, DHCP, and Group Policy management.
• Experience managing, implementing, and supporting Microsoft Office 365 and Azure services, including Exchange Online, Teams, SharePoint Online, Intune, Purview, Copilot Studios or Microsoft Foundry, BLOB storage, NSG, Azure Firewall, and Conditional Access Policies.
• Experience managing, implementing, and supporting hypervisor technologies such as Broadcom/VMware, Hyper-V, and Azure Local.
• Experience managing, implementing, and supporting virtual desktop technologies such as Azure Virtual Desktop, Omnissa Horizon, and Citrix Virtual Desktop.
• Experience managing, implementing, and supporting database technologies such as Microsoft SQL, Postgres, and MySQL.
• Experience managing, implementing, and supporting web servers such as IIS, Apache/Tomcat, and Nginx.
• Experience managing, implementing, and supporting mail security gateways such as IronPort, Proofpoint, and Exchange Online Protection.
• Experience managing, implementing, and supporting identity management and federation services such as Microsoft ADFS/Entra, identity federation, and Cisco DUO.
• Experience managing, implementing, and supporting platform configuration and monitoring tools such as PRTG, SolarWinds, and Nagios.
• Knowledge of TCP/IP networking and related network services, including DNS, ARP, VLANs, SMTP, DHCP, and load balancers.
• Self-motivated and able to work in a team environment.
• Well-refined troubleshooting skills, including the ability to determine root causes and identify and resolve systemic problems.
• Ability to manage multiple tasks while prioritizing effectively.
• Ability to create, document, and follow processes and procedures.
• Must be eligible for a DoD Personal Security Clearance.
• Must hold at least one of the following certifications: VMware Certified Professional (VCP), CompTIA Network+, Microsoft Certified Solutions Associate (MCSA), Cisco Certified Network Associate (CCNA), or CISSP.
• Must be a U.S. citizen due to U.S. Government contract requirements.

Nice To Haves

• Experience with SAN, NAS, virtual storage, and backup technologies such as Nimble, Veeam, vSAN, or DataDomain.
• Experience administering Copilot licensing and deploying or managing Copilot Studio-based AI applications or bots.
• Experience administering Microsoft Enterprise CA, including certificate requests and monitoring.
• Experience administering Azure Local stack components, including compute, storage, and networking; Amazon Kubernetes Services; or Azure Virtual Desktop.
• Experience administering multi-factor authentication platforms and federation services such as ADFS/SAML, Duo, and Entra.
• Experience managing or implementing enterprise backup solutions and data replication strategies.
• Experience with Microsoft PowerShell scripting for server and platform management.
• Microsoft Associate, VMware Certified Professional (VCP), or similar-level certifications.

Responsibilities

• Administer, maintain, monitor, report on, and support operating systems, hypervisors, applications, and services, applying best practices for service-level agreements, redundancy, high availability, and disaster recovery.
• Analyze problems, troubleshoot complex issues, and design resolutions for systems and applications.
• Provide technical leadership in the design, planning, installation, and support of computer systems, network hardware, software applications, cloud platforms, and peripherals.
• Support business-driven initiatives through active participation in planning and system design.
• Promote business and digital transformation and early adoption of technologies and initiatives such as AI, identity federation, and hybrid cloud.
• Independently plan, schedule, organize, control, report on, and monitor IT project delivery.
• Use the help desk ticketing system for incident and problem management, customer interaction, and follow-up.
• Create and maintain system configuration documentation, standard operating procedures, runbooks, and architecture diagrams using industry best practices and security-first designs.
• Maintain reports on system downtime, preventive maintenance plans, and disaster recovery.
• Contribute to cross-training and task or role planning with leadership, supporting growth and education opportunities for junior staff.
• Assist with management of Active Directory, Group Policies, users, and computers.
• Provide Tier 3 escalation support; prioritize, coordinate, and escalate unresolved issues or emergencies according to business continuity and disaster recovery plans.
• Coordinate with end users, management, and other systems departments to resolve IT support issues.
• Participate in an on-call rotation for production system support and support change management processes.
• Perform shift-based continuous monitoring of compute environments, platforms, and storage performance in support of a global network infrastructure.
• Comply with company security and data-protection policies; properly mark and handle information and materials, restrict access to those with a need to know, and access or store government and proprietary information electronically on company-provided resources.

Benefits

• Comprehensive and competitive benefits package.
• Flexibility that promotes work-life balance.
• An environment where employees are valued, respected, and safe.
• Freedom to succeed by enabling team members to deliver, take initiative, and make decisions.
• Recognition, professional development, advancement, and opportunities to have fun.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior