Senior System and Process Analyst
About The Position
This role focuses on leading system and process enhancements that keep business operations running smoothly. Daily work involves driving improvements, supporting applications, and ensuring teams have accurate tools and data. Your decisions help streamline workflows and strengthen system reliability across the organization. You’ll collaborate with business and IT partners to translate requests into functional requirements and own system changes from design through testing. Responsibilities include defining data and metric needs, improving reporting, and supporting special projects. These efforts build efficiency, reduce workload, and enhance the accuracy of key business processes. Strong partnerships with IT, software vendors, consultants, and business teams shape the work in this role. Cross-functional collaboration ensures systems remain aligned with business needs and that teams have the training, documentation, and support needed to succeed.
Requirements
- Bachelor's degree in a relevant field or equivalent experience required
- 5+ years of systems or process analyst experience required
- Strong analytical and problem-solving skills
- Ability to gather business needs and translate into system requirements
- Knowledge of merchandising processes, KPIs, and retail math
- Proficiency with Microsoft Excel and Office tools
- Ability to manage multiple projects in a fast-paced environment
- Strong communication and relationship-building skills
- A team-first attitude
- Acceptable level of hearing and vision to perform job duties
- Ability to adhere to company policies and professional standards
Responsibilities
- Lead system and process enhancements to ensure smooth business operations.
- Drive improvements and support applications.
- Ensure teams have accurate tools and data.
- Streamline workflows and strengthen system reliability.
- Collaborate with business and IT partners to translate requests into functional requirements.
- Own system changes from design through testing.
- Define data and metric needs.
- Improve reporting.
- Support special projects.
- Build efficiency, reduce workload, and enhance accuracy of key business processes.
- Manage system troubleshooting and support tasks.
- Work with cross-functional teams on enhancements and testing.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
