Senior Analyst, Process

CVS Health

4d•Onsite

About The Position

The Business Process Engineer (Senior Analyst) will be a part of the Optimization group within the Process Excellence & Innovation Team and will focus on improving the efficiency and effectiveness of business processes across CVS Finance. Candidates looking to fill this role will be tasked with streamlining, supporting, and enabling processes to drive meaningful and measurable business outcomes. This role will engage internal finance business partners to integrate process improvement, reengineering, automation, and other related capabilities. The ideal candidate will have strong business intelligence expertise, an analytical mindset, and deep proficiency in data management, synthesis, and visualization. The candidate should excel at analyzing and interpreting complex data to support process reengineering, waste reduction, and overall process improvement.

Requirements

Experience in scoping, defining, mapping, planning, and executing on projects in a matrix business environment
Experience documenting and analyzing complex business processes, from current-state process flows to the design and execution of future-state solutions
Experience identifying process waste and efficiencies and reengineering processes to streamline and improve business outcomes
Ability to comprehend process flows and complex data sets to identify optimization opportunities quickly
Ability to translate business requirements into functional requirements for technology-enabled solutions
Experience creating data visualizations and telling a clear, compelling story with insights
Expertise in business intelligence, including data sourcing, data management, analysis, and visualization to support financial and operational decision‑making
Proficiency working with MS Suite products, including Visio, Access, SharePoint, Power BI; Tableau; and SQL

Nice To Haves

Six Sigma Yellow Belt certification (or higher)
LEAN training and/or certification
Project management experience and/or certifications (e.g., PMP)
Knowledge of robotic process automation (RPA)
Knowledge of change management methodologies
Client relationship management experience and/or training

Responsibilities

Scoping, defining, mapping, planning, and executing on projects in a matrix business environment
Documenting and analyzing complex business processes, from current-state process flows to the design and execution of future-state solutions
Identifying process waste and efficiencies and reengineering processes to streamline and improve business outcomes
Comprehending process flows and complex data sets to identify optimization opportunities quickly
Translating business requirements into functional requirements for technology-enabled solutions
Creating data visualizations and telling a clear, compelling story with insights
Expertise in business intelligence, including data sourcing, data management, analysis, and visualization to support financial and operational decision‑making
Working with the following platforms: MS Suite products, including Visio, Access, SharePoint, Power BI; Tableau; and SQL