Senior Surveillance Agent (Tribal & Internal Candidates Only)

Snoqualmie Casino & Hotel•Snoqualmie, WA
•Onsite

About The Position

The Senior Surveillance Agent maintains the integrity of casino gaming operations through CCTV monitoring and investigation of casino activities on a per-shift basis. The agent monitors compliance with regulations, internal controls, and game rules; watches for compromised assets; notifies the surveillance shift supervisor of violations or concerns; and documents violations and remedial measures. The agent cooperates with the casino when surveillance coverage or assistance is required and helps develop operators. This is a full-time, non-exempt, on-site position in Snoqualmie, Washington. The graveyard shift is 10:00 PM to 6:00 AM, and weekends are required. The starting pay range is $34.02–$35.72 per hour, depending on experience, with opportunities for annual performance-based increases. Tribal and internal candidates only; Snoqualmie Casino & Hotel exercises Snoqualmie Tribal Member/Native American hiring preference in compliance with TERO. A Gaming License from the Snoqualmie Gaming Commission must be obtained and maintained. Pre-employment drug testing is required.

Requirements

  • Associate’s degree in Criminal Justice, Private Investigation, or a related field; an additional year of applicable experience may be considered in lieu of education.
  • Two years of experience as a Casino Surveillance Operator.
  • Proven knowledge of casino fraudulent crimes, how to detect them, and how to document court-admissible evidence of such crimes.
  • Ability to learn to operate an extremely complex CCTV system.
  • Ability to develop and maintain excellent relationships with business units within gaming operations.
  • Must obtain and maintain a Gaming License from the Snoqualmie Gaming Commission.
  • Must complete pre-employment drug testing.
  • Must be available for the 10:00 PM–6:00 AM graveyard shift and weekends.

Nice To Haves

  • Experience leading others.
  • Supervisory experience.

Responsibilities

  • Monitor casino gaming operations and the surveillance system for compliance with regulations, internal controls, and game rules.
  • Monitor for compromised asset integrity.
  • Notify the surveillance shift supervisor of violations, non-compliance, or compromised assets.
  • Document violations and remedial measures taken.
  • Provide surveillance coverage or assistance when required or requested by the casino.
  • Develop operators.
  • Perform other duties and responsibilities as assigned.

Benefits

  • 100% employer-paid medical, dental, vision, and prescription coverage.
  • Competitive family coverage rates starting after 60 days.
  • 401(k).
  • Employer-paid life insurance.
  • Long-term disability coverage.
  • 21 days of PTO in the first year, increasing to 33 days after five years, with the option to cash out twice annually.
  • Free meals.
  • Free parking.
  • Paid breaks.
  • Gas discount of $0.40 per gallon.
  • Concert and sports ticket giveaways.
  • Tuition reimbursement.
  • Certification programs.
  • Employee Assistance Program.
  • Opportunities for annual performance-based increases.
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