Senior Surveillance Agent (Tribal & Internal Candidates Only)
About The Position
The Senior Surveillance Agent maintains the integrity of the Casino’s gaming operations through effective CCTV monitoring and investigation of casino activities on a per-shift basis. The agent notifies the surveillance shift supervisor of non-compliance with regulations, internal controls, or game rules, and of any compromised assets. The agent documents violations and remedial measures taken, and cooperates with the Casino when surveillance coverage or assistance is required. This is a full-time, non-exempt, on-site position in Snoqualmie, Washington. The shift is 10:00 PM to 6:00 AM, and weekend work is required. The position supervises Surveillance Agents and includes developing operators. Snoqualmie Casino & Hotel exercises Snoqualmie Tribal Member/Native American hiring preference. A Gaming License from the Snoqualmie Gaming Commission must be obtained and maintained, and pre-employment drug testing is required.
Requirements
- An associate’s degree in Criminal Justice, Private Investigation, or a related field; one additional year of applicable experience may be considered in lieu of education.
- Two years of experience as a Casino Surveillance Operator.
- Proven knowledge of casino fraudulent crimes, how to detect them, and how to document court-admissible evidence of them.
- Ability to learn to operate an extremely complex CCTV system.
- Ability to develop and maintain excellent relationships with business units within gaming operations.
- Obtain and maintain a Gaming License from the Snoqualmie Gaming Commission.
- Complete pre-employment drug testing.
- Availability for the 10:00 PM–6:00 AM grave/night shift and required weekends.
Nice To Haves
- Experience leading others.
- Supervisory experience.
Responsibilities
- Operate the surveillance system on a per-shift basis and monitor compliance with regulations, internal controls, and rules of the games.
- Monitor for compromised asset integrity; notify the shift supervisor of violations or compromised assets; and document violations and remedial measures taken.
- Cooperate with the Casino when surveillance coverage or assistance is required or requested.
- Develop operators.
- Perform other duties and responsibilities as assigned.
Benefits
- Annual performance-based increase opportunities.
- 100% employer-paid medical, dental, vision, and prescription coverage; competitive family rates begin after 60 days.
- 401(k).
- Employer-paid life insurance and long-term disability.
- Accrue 21 days of PTO in the first year, increasing to 33 days after five years, with the option to cash out twice annually.
- Free meals, parking, paid breaks, and a $0.40-per-gallon gas discount.
- Concert and sports ticket giveaways.
- Tuition reimbursement and certification programs.
- Employee Assistance Program.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
