Senior Supply Chain Coordinator
About The Position
Vortex Freight Systems (www.vortexfreight.com) is a third party logistics (TPL) company that focuses on delivering customized supply chain solutions for organizations with operations in Canada, USA and Mexico. We are a modern, entrepreneurial organization that values people and service. As we continue to expand our operations and service offerings, we are excited to welcome a new member to our team, focused on building and developing the best team in the industry. As a Senior Supply Chain Coordinator, you will oversee and manage the end-to-end coordination of shipments throughout North America. This position will involve mentoring team members, handling high-priority shipments, optimizing carrier selection, and ensuring seamless communication with all stakeholders, including clients, carriers, and international teams.
Requirements
- Experience sourcing carriers and dispatching.
- 2 - 4 years of experience in transportation or logistics coordination, preferably in a 3PL environment.
- Proficient in Transportation Management Systems (Truckmate) and Microsoft Excel.
- Strong problem-solving, organizational, and analytical skills.
- Effective written and verbal communication abilities.
- Proven expertise in managing end-to-end brokerage operations for cross-border freight between the US and Mexico.
Nice To Haves
- Bachelor’s degree in Logistics, Transportation, Supply Chain, or a related field preferred.
- Bilingual (English/Spanish) is a plus for cross-border coordination.
Responsibilities
- Lead and oversee the planning and execution of shipment coordination across North America.
- Monitor and ensure timely load tendering, dispatch, and delivery.
- Verify accuracy of commercial documents (e.g., bond and invoice reconciliation).
- Communicate with clients, shippers, and terminals to resolve shipment discrepancies.
- Escalate and manage OSD (Overage, Shortage, Damage) issues promptly.
- Maintain strong communication with the operations team on status updates or delays.
- Source cost-effective carrier solutions while maintaining service quality.
- Provide guidance and support to junior coordinators during peak workloads.
- Ensure departmental procedures and escalations are followed appropriately.
- Perform administrative tasks, data entry, and reporting as required.
Benefits
- Comprehensive health and dental program
- Annual bonus plan
- Paid vacation
- Paid statutory holidays
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What This Job Offers
Job Type
Full-time
Career Level
Senior
