Senior Strategy and Operations Associate

Clio • Vancouver, BC

41d • Hybrid

About The Position

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. Summary: We are seeking a Senior Strategy & Operations Associate to join our Strategy & Operations team. This role is available to candidates in either Vancouver or Toronto. What your team does: Strategy & Operations sits at the center of our business. Our team is broadly responsible for establishing our corporate strategy in partnership with the C Suite, Product, Corporate Development, and Finance as well as scaling Clio’s operating rhythm as the company grows. As a Senior Strategy & Operations Associate, you’ll be aligned to a set of business segments where you’ll support the General Manager/ Product Manager in determining immediate and long term business strategy, facilitating annual planning, setting OKRs, building business / investment cases, and supporting our business review rituals to measure business performance, seize opportunities, and course correct as needed. You will bring an objective eye, outside thinking, and a holistic company perspective to the domain experts / leaders at Clio. Who you are: You have excellent business acumen across all functional areas, enjoy a love for problem solving in collaboration with others, and possess an innate curiosity and excitement in navigating ambiguity. You have outstanding communication and interpersonal skills and are comfortable forming and sharing opinions, but with an open mind to shift thinking as new information comes to light. You’re looking to join a high impact, hard working team that will undoubtedly grow you professionally.

Requirements

• 4-6 years work experience in a relevant field (e.g. strategy & operations, product strategy, management consulting, investment banking, business development)
• Experience with market sizing, competitive landscaping and financial modeling
• Strong focus on strategic thinking and analytical problem solving
• Strong interpersonal skills; excellent written and verbal communicator
• Self-motivated, independent, and deadline-oriented
• Understanding for how to measure and evaluate performance across all business functions
• Strong ability to query, analyze, and synthesize insights using a variety of dataset
• Demonstrate a keen interest in improving your craft by using AI

Nice To Haves

• MBA
• BizOps experience in a high-growth tech company

Responsibilities

• Synthesize business insights to help quantify, frame and evaluate tradeoffs to deviations from operational targets and prepare executive level presentation in support of key business reviews
• Identify hotspots in the business that require intervention and proactively investigate, strategize, and implement solutions with the respective business leaders
• Lead research on growth opportunities through market sizing, assessing the competitive landscape, collaborating on product strategy & differentiation, establishing go-to-market business fundamentals, and modeling the financials
• Support product strategy by building long range strategic plans and supporting product operations & analytics to assess and manage performance as well as R&D ROI
• Facilitate the synthesis of cross functional research & analysis, summarize strategic insights to develop business cases and implementation plans
• Provide general analytical support for operational and strategic decisions across the Company
• Operate as an embedded strategic management consultant and resource

Benefits

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees