Supports management and client by providing in-depth data analysis of strengths/weaknesses in current execution of strategies; Compiles data into reports that supports both findings and recommendations quantitatively and qualitatively and clearly articulates compelling business insights and actions with data and context. Proactively identifies potential red flags and notifies internal customers (i.e., operations, account owners); Supports Field Finance in assessing the impact of any deviation from contractual obligations. Develops accurate, consistent, and comprehensive network strategy reports; Identifies potential issues and provides recommendations for solution; Identifies opportunities and develops strategy and works with functional groups to pull together to present to client. Assesses performance trends and proposes corrective measures in case of performance deterioration; provides recommendations for enhancing supply chain strategy. Serves as the internal CRM reporting resource for account management team by developing, running, and distributing reports and providing recommendations to account managers. Responsible for training account management team on analytical tools and processes parameters. Establishes a platform that will allow the account management group to crossover into predictive analytics that will support operations. Develops and conducts customer-specific account health and trend analyses based on key operational data to support quarterly business reviews and other meetings; Determines appropriate trends to monitor for our customers. Supports solutions and transportation management teams by pulling data from various applications to be used in the network modeling analytical tools. Uses historical data to assist account manager in the development of a roadmap to success for customers. Leverages data available, identifies opportunities and potential and likely outcomes from putting recommendations into action including but not limited to: ROI, NPV, and other financial metrics. Communicates via assigned methods (verbal, written, formal presentation) to management and client all assigned reports on position activities by assigned due dates. Assesses New Technology to determine if an adequate ROI can be achieved and advises leadership on technical opportunities and shortcomings of both current and potential Software investments.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed