Senior Strategic Business Operations Manager

C2FOKansas City, MO
Remote

About The Position

The Senior Strategic Business Operations Leader is a strategic and visionary individual contributor responsible for shaping and driving large-scale business transformation initiatives. With deep expertise in business operations, strategy, and program management, this leader plays a crucial role in defining company objectives, influencing decision-making, and executing high-impact initiatives that drive sustainable growth. This role requires exceptional analytical capabilities, thought leadership, and the ability to navigate complex challenges while fostering innovation and operational excellence.

Requirements

  • Bachelor’s degree in Business, Management, Finance, or a related field (or equivalent combination of education, training, and experience).
  • 7+ years of experience in business operations, strategy, or program management, with a proven track record of leading complex, high-impact initiatives.
  • Extensive experience with business intelligence, data analytics, and performance measurement tools (e.g., Power BI, Tableau).
  • Demonstrated thought leadership, with experience developing and executing company-wide strategies.
  • Strong executive presence, with the ability to engage, influence, and present to senior leadership and external stakeholders.
  • Exceptional ability to work autonomously, defining methodologies and driving large-scale initiatives with minimal oversight.
  • Strong mentorship and leadership skills, with a passion for coaching and developing others.
  • Experience navigating ambiguity and making high-level strategic decisions in complex, fast-paced environments.

Nice To Haves

  • MBA or relevant professional certifications (e.g., PMP, CAPM, Six Sigma).
  • Experience in the fintech or financial services industry.
  • Understanding of software development processes and technical product lifecycles.
  • Deep understanding of global market dynamics, regulatory considerations, and industry best practices.

Responsibilities

  • Act as a thought leader in business operations, leveraging deep functional expertise to develop and execute company-wide strategies that drive revenue growth, operational efficiency, and market expansion.
  • Lead complex, high-stakes transformation initiatives requiring cross-functional collaboration, stakeholder influence, and data-driven decision-making.
  • Conduct in-depth evaluations of business challenges, utilizing advanced analytics and strategic insights to propose innovative solutions.
  • Serve as a key advisor to leadership, influencing company objectives and shaping long-term business strategies.
  • Develop scalable, repeatable operational models that enhance efficiency and enable sustainable growth across global markets.
  • Mentor and coach team members, creating an environment that fosters learning, growth, and knowledge sharing.
  • Build and maintain relationships with senior internal and external stakeholders, collaborating with industry experts to drive best practices and innovation.
  • Oversee the execution of high-visibility programs, ensuring alignment with corporate goals, efficient resource allocation, and timely delivery of results.
  • Lead cross-functional teams in the development of key operational frameworks, including performance measurement, process optimization, and strategic planning.
  • Exercise expert judgment in selecting methodologies, tools, and frameworks to address highly complex business challenges.

Benefits

  • Comprehensive benefits package
  • Flexible work options for work/life balance
  • Volunteer time off
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