Sr Strategic Alliances Manager

‎ConnectWise

About The Position

ConnectWise is seeking a Senior Strategic Alliance Manager to lead important technology partnerships and develop growth opportunities for the company, its partners, and its customers. The role owns the strategy and performance of a portfolio of strategic alliances, coordinating with Product, Sales, Marketing, Services, Support, Finance, Legal, and Operations to advance shared priorities and measurable results. The position combines executive relationship leadership with business operations, with responsibility for setting partnership goals, governance, execution, and profitable growth.

Requirements

At least 5 years of experience in strategic alliances, business development, partner management, product strategy, go-to-market, general management, or a related area.
Experience managing strategic relationships and complex cross-functional initiatives in a B2B software or technology environment.
Strong business acumen and ability to manage a strategic partnership while balancing growth, customer value, investment, and profitability.
Experience turning strategy into coordinated execution across multiple teams and stakeholders.
Strong understanding of B2B software go-to-market models, technology alliances, partner/channel ecosystems, and recurring revenue businesses.
Ability to define and analyze KPIs, interpret business and financial performance, identify root causes, and recommend action.
Executive presence and ability to influence and align senior internal and external stakeholders without direct authority.
Excellent communication, presentation, negotiation, program management, and problem-solving skills.
Working knowledge of commercial agreements and ability to partner effectively with Legal and other subject-matter experts on contractual requirements.
Highly organized, proactive, and comfortable managing multiple priorities in a fast-moving environment.
Bachelor’s degree in a related field or equivalent relevant business experience.

Nice To Haves

Experience in MSP, cybersecurity, IT management, or channel-led technology businesses is strongly preferred.

Responsibilities

Own the strategy, business plan, operating model, and performance of assigned strategic technology partnerships.
Translate company priorities into joint partner objectives, KPIs, investment plans, and actionable workstreams.
Build and lead joint go-to-market strategies, including field alignment, enablement, demand generation, co-selling, and partner-funded initiatives.
Work with Product teams to align roadmaps, strengthen integrations and workflows, and identify ways to increase customer value.
Lead monthly and quarterly business reviews, provide performance insights and recommendations, and follow through on decisions.
Establish and monitor KPIs for growth, retention, margin, adoption, pipeline, product delivery, and operational health.
Build trusted relationships with partner executives and functional leaders, navigate escalations, and secure commitments that advance shared goals.
Identify commercial, product, growth, and route-to-market opportunities within existing partnerships and develop business cases for investment.
Coordinate execution across Product Management, Product Marketing, Sales, Sales Engineering, Professional Services, Technical Support, Finance, Legal, and Operations.
Monitor customer, market, and competitive trends and recommend changes to partnership strategy and investment.
Work with Legal, Finance, and Operations to manage contractual commitments, renewals, key milestones, and other time-sensitive requirements.
Maintain partnership documentation and governance to support accountability, visibility, and consistent execution.
Provide fact-based recommendations and help senior stakeholders make timely decisions.