Sr. Director of Accounts- Mechanical

Faith Technologies•Olathe, KS

About The Position

The Senior Strategic Accounts Director, Mechanical leads and develops a team of Strategic Account Leaders to drive sustainable, profitable revenue growth across strategic and key accounts. The role establishes account priorities, strengthens executive-level customer relationships, and guides comprehensive account strategies to expand existing business, capture new opportunities, and improve account profitability. Success includes sustained year-over-year revenue and gross-margin growth and increasing the share of company revenue generated through strategic and key accounts. The position partners with Faith COE leadership and business leaders to identify and prioritize strategic accounts, align internal resources, and develop focused account plans supporting long-term business objectives. It also provides strategic oversight of FTI’s partnership with Schneider Electric, advancing opportunities across Engineering, Construction, and Service and promoting cross-functional collaboration, operational efficiency, and mutually beneficial outcomes.

Requirements

  • Bachelor’s degree in Business Administration, Business Management, Sales, Engineering, or a related field; equivalent experience in strategic account management, business development, or sales leadership may be considered in lieu of a degree.
  • At least 10 years of experience in strategic account management, business development, sales, or a related field.
  • Demonstrated success driving revenue growth and profitability.
  • Ability to lead and develop teams, manage strategic customer relationships, develop account growth strategies, and collaborate across cross-functional business units.

Nice To Haves

  • Experience managing large strategic partnerships and complex customer accounts.

Responsibilities

  • Work with the executive team and COE leadership to identify strategic and key accounts, and guide assigned account leaders in developing and executing account plans.
  • Lead a team researching and developing short-term (one-year) and long-term (three-year) account plans for assigned strategic accounts.
  • Generate early-involvement opportunities for multiple Faith Technologies service lines.
  • Present Faith’s value proposition to clients and meet with them to determine their needs.
  • Help develop effective client relations and delivery processes to ensure customer needs are met.
  • Facilitate reviews of strategic and key client opportunities in the pipeline.
  • Maintain working knowledge of Faith Technologies’ service offerings to share with clients.
  • Understand the financial performance of the account group and support account leaders in developing strategies to improve key metrics.
  • Monitor initiative progress to ensure account growth.
  • Demonstrate approachability and effectively collaborate with and influence others.
  • Provide strategic oversight of FTI’s Schneider Electric partnership, identifying and advancing opportunities across Engineering, Construction, and Service.
  • Perform other related duties as required and assigned.

Benefits

  • Career development and continued education programs.
  • Competitive, merit-based compensation.
  • Career path development.
  • Flexible and robust benefits package.
  • Industry-leading benefits for team members and their families.
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