Senior / Staff Product Manager
About The Position
Suger helps B2B software companies sell through cloud marketplaces like AWS, Azure, GCP, Oracle, Alibaba, and Snowflake. Marketplace sales are operationally complex, involving pricing, contracting, billing, revenue recognition, and compliance across multiple cloud providers. Suger's API-first revenue platform simplifies these complexities for quote-to-cash and marketplace workflows. Launched in 2022, Suger serves over 250 B2B customers, including large enterprises and fast-growing startups. As a Series A company backed by prominent investors, Suger is seeking a Senior Product Manager to lead the strategy, roadmap, and execution for key platform areas, with a specific focus on AI-driven automation in revenue operations. This role involves defining how AI is applied to complex enterprise workflows in pricing, contracting, billing, and compliance, where accuracy, trust, and explainability are paramount. The Product Manager will collaborate closely with engineering, design, GTM teams, and customers to transform operational challenges into impactful products. This is a hands-on, systems-oriented role requiring deep involvement in shaping platform primitives, data models, and automation boundaries, balancing scalability, reliability, and customer experience.
Requirements
- 5+ years of Product Management or Product Design experience in tech, ideally in B2B SaaS, developer platforms, or enterprise software, with a portfolio or track record that demonstrates strong design instincts.
- Strong product design sensibility - you have taste, can give sharp design feedback, and care deeply about UX quality.
- Experience with AI-powered products, automation, or data-intensive systems - you understand how to build trust and reliability into automated workflows.
- Fluency across the full product lifecycle, from discovery and prototyping through production, iteration, and monitoring.
- Strong critical thinking: you identify the real problem, not just the stated one.
- Clear, confident communication across engineering, design, customer-facing teams, and leadership.
Nice To Haves
- Experience with Salesforce, HubSpot, revenue ops, billing systems, or cloud marketplaces is a plus
Responsibilities
- Own the product roadmap for intelligent systems that automate pricing, contracting, billing, and compliance workflows.
- Design end-to-end user journeys for AI-powered workflows, bringing strong UX instincts and design taste to every interaction - and continuously iterate based on real customer behavior.
- Balance customer impact, system reliability, and engineering complexity when making product decisions, partnering closely with engineering to ship correct, transparent, and reliable features in production.
- Define and track success metrics including adoption, accuracy, efficiency gains, and customer outcomes.
- Work closely with Customer Success and Solutions team to gather qualitative and quantitative feedback, and occasionally support onboarding to deeply understand edge cases and trust concerns around automation.
Benefits
- Competitive compensation and equity plan.
- Monthly office stipends for lunch and commute-related benefits.
- Full healthcare benefits - extended health care, dental, vision, and life insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
