Senior or Staff Product Manager

ObservePoint • Pleasant Grove, UT

4d • Hybrid

About The Position

We are a small, technically-savvy product team that works closely with engineering, design, and customer success to build the world’s best website scanning platform. Our platform audits the world’s biggest web sites for privacy compliance, analytics coverage, accessibility validation, performance monitoring, and more. Some of the world’s biggest brands, including half of the Fortune 100, use our product every day. We use AI tools to automate tedious tasks, build proofs of concept, and create documentation for engineers.

Due to the success and growth we’ve had at ObservePoint, we decided to invest even more into our product. This year, we are looking for a great product manager to help us extend our platform into new areas and add highly requested AI-powered features. These enhancements are big enough in scope that they will exceed the capacity of our current product and engineering team members. As a result, we are hiring more engineers and a product manager.

This is a hybrid remote and in-office role that requires at least one day per week in our Pleasant Grove office. We feel the best creative work is done in person.
You will report directly to CTO. The following list describes how our product managers work. If this sounds like you, let’s talk!

Requirements

• 5+ years of product management with B2B SaaS products.
• Knowledge of technical web concepts (e.g., cookies, tags, sitemaps, web vitals, redirects).
• AI productization experience: building customer-facing products powered by AI, understanding evals, context window optimization, and model cost optimization.
• Experience with PLG (Product-Led Growth).

Nice To Haves

• Familiarity with website consent management and web privacy regulations like GDPR and CCPA.
• Experience implementing website analytics, tag management, or cookie governance.
• Familiarity with tools like Adobe Analytics, Google Analytics, Google Tag Manager, Segment, Tealium, or OneTrust.
• Understanding of WCAG standards and how to design accessible web applications.
• Experience with a VPAT or Section 508 audit for a B2B SaaS product.
• Familiarity with how website performance is measured and how to improve it.
• Understanding of search engine optimization and answer engine optimization.
• Experience with tools for automated front-end testing like Playwright, including no-code/low-code e2e testing tools.

Responsibilities

• Own a significant area of the product end-to-end, from discovery and requirements through launch and iteration.
• Write great product specifications that give engineers and designers what they need to build with confidence.
• Write great public-facing documentation and create inspiring explainer videos about our products.
• Conduct customer interviews, collect product feedback, and analyze product usage metrics to deeply understand our customers’ jobs to be done.
• Collaborate early and often with engineering, discussing technical tradeoffs to make the best product decisions.
• Run a company-wide go-to-market strategy for the products you launch, helping marketing, sales, and customer success to understand product changes before they ship.
• Design generalizable solutions for customer problems, solving not only today’s customer problems, but an entire universe of problems that we can’t foresee.
• Ensure customers use your designs without handholding from humans at ObservePoint, including great feature discovery and proactive UX.
• Build products that sell themselves, guiding users through onboarding, expansion, and renewal.
• Make smart prioritization decisions on the product roadmap to maximize business results, deciding when to build new features, when to improve existing features, and when to fix bugs.
• Become a domain expert informed about topics like web privacy regulations, analytics tag governance, core web vitals, and accessibility standards.
• Embrace AI tools to automate tedious tasks and build amazing features powered by AI, cutting through the hype to get actual value from AI for internal processes and for customers.
• Create things, at home and work, and think of ways to improve the lives of our customers and team members.

Benefits

• Great health, dental, and vision insurance at low premiums
• Healthy lifestyle reimbursement for gym memberships, personal fitness equipment, and more.
• Monthly cell phone stipend.
• Great 401(k) matching: when you put in 6%, we match 5%.
• Weekly catered lunch in our office.
• Quarterly team activities.
• Paid sabbatical after 7 years.
• Holiday office shutdown between Christmas and New Year’s Day.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed