Staff Product Manager

OpenLoop Health

4d•Hybrid

About The Position

OpenLoop is looking for a Principal Product Manager — Identity, Authentication to join our team remotely or hybrid in Nashville, TN. This role owns the product strategy and delivery for OpenLoop's identity and access layer — how users authenticate (workforce, customer, patient) and how we canonically resolve a patient across EHRs, tenants, and vendor systems. We're looking for a product leader with a strong bias for action and a data-first instinct — someone who drives cross-functional teams to measurable outcomes and has the technical depth to hold their own on schemas, sequence diagrams, and event contracts. You'll set the multi-year strategy for one of OpenLoop's most foundational platform capabilities.

Requirements

10+ years of product management, including 5+ as a senior, staff, or principal PM owning platform or infrastructure products.
Track record as the product owner for an identity, authentication, or authorization platform in B2B SaaS or B2B2C — you've shipped, not just specced, what real customers integrate against.
Working fluency with the modern IdP landscape (Okta WIC, Auth0, or equivalent) and the standards underneath — OAuth2, OIDC, JWT, SAML, and enterprise IdP federation patterns.
Strong product judgment for identity in regulated industries — HIPAA, PHI handling, and RBAC for high-blast-radius decisions like cross-tenant identity resolution.
Demonstrated fluency building with AI coding agents (Claude Code, Cursor, or equivalent). Show us a repo, PRD, or prototype where AI was a real collaborator in the process.
Skilled at aligning engineering, security, compliance, and executive stakeholders around a single identity strategy.

Nice To Haves

Experience in healthcare, fintech, or other highly regulated industries.
Experience shipping a CIAM product surface with self-service organization administration (member management, M2M client lifecycle, enterprise IdP federation setup).
Experience modernizing legacy identity systems or migrating authentication platforms without breaking existing consumers.

Responsibilities

Define and drive product strategy for high-impact, cross-product initiatives aligned with OpenLoop’s business goals.
Own the strategy and roadmap for identity, authentication, and authorization across workforce, customer, and patient populations.
Own the Auth Platform — OAuth2/OIDC flows, RBAC, enterprise IdP federation, OAuth scope catalogs as customer-facing contracts.
Own the Patient Identity — the layer that identifies a patient consistently across tenants and EHRs while enforcing platform-wide decisions about that identity.
Spend 20%–30% of your time in architecture reviews, schemas, sequence diagrams, and event contracts. Author relevant artifacts with your team and pressure-test trade-offs before commitments get made.
Use Claude Code, Cursor, or equivalent agents as daily collaborators — prototyping schemas, scaffolding flows, and querying the codebase.
Treat compliance as a product requirement. HIPAA, PHI handling, and cross-tenant identity decisions are gates on the roadmap.
Partner cross-functionally with Engineering, Security, Compliance, SRE, and the domain PMs consuming identity & auth services.