Senior Staff High Throughput Product Technical Lead

Illumina • San Diego, CA

2d

About The Position

The Senior Staff Product Technical Lead serves as the technical and strategic leader for Illumina’s high-throughput sequencing platforms. The role drives platform health, performance, and lifecycle strategy while aligning cross-functional teams to deliver strong customer experience, product quality, reliability, and business performance. It integrates work across R&D, Quality, Operations, Service, Supply Chain, Marketing, and Commercial organizations, translating customer, field, and operational insights into prioritized investments and improvement opportunities.

The role identifies and mitigates platform risks, guides lifecycle decisions, and ensures on-market learnings inform future product designs, roadmaps, and business strategies. In a highly matrixed environment, the Technical Lead independently leads complex initiatives, aligns diverse stakeholders, balances technical and business tradeoffs, and drives measurable improvements throughout the product lifecycle.

Requirements

• Strong systems-level understanding of integrated product ecosystems, including hardware, consumables, software, service, and operational workflows.
• Experience driving product quality, reliability, lifecycle management, or post-market sustainment initiatives.
• Demonstrated ability to influence senior leaders and align technical, operational, and commercial stakeholders around strategic priorities.
• Strong understanding of quality systems, risk management frameworks, and regulated product development environments.
• Experience translating technical issues, customer insights, and field data into strategic business decisions and investment recommendations.
• Proven experience leading complex product, platform, or portfolio strategies in a highly matrixed environment.
• Excellent communication, executive presentation, and stakeholder management skills.
• Working knowledge of manufacturing, supply chain, field service, customer support, and commercial operations.
• Typically requires 12 years of related experience with a bachelor’s degree, 8 years with a master’s degree, 5 years with a PhD, or equivalent experience.

Nice To Haves

• Experience with next-generation sequencing products and platforms.
• Familiarity with FDA-regulated product development processes, design controls, and post-market requirements.

Responsibilities

• Serve as the technical and strategic lead for assigned high-throughput platforms, driving platform health, performance, and lifecycle strategy.
• Develop and maintain an integrated view of platform performance across quality, reliability, serviceability, customer experience, and business outcomes.
• Translate customer feedback, field insights, operational data, and product performance trends into prioritized improvement opportunities.
• Lead cross-functional efforts to identify, prioritize, and resolve systemic product issues and emerging platform risks.
• Assess customer, technical, operational, and business impacts of product and process changes, ensuring balanced decision-making.
• Drive lifecycle planning, including product enhancements, service strategies, cost optimization, obsolescence management, and end-of-support planning.
• Partner with Quality and Regulatory teams to support post-market surveillance, risk management, compliance, and field action activities.
• Lead On-Market Core Teams (OMCTs) and platform decision forums to drive alignment, accountability, and execution.
• Communicate platform health assessments, risk profiles, strategic priorities, and investment recommendations to senior leadership.
• Influence cross-functional teams to deliver measurable improvements in product quality, reliability, customer experience, and lifecycle value.
• Partner with development teams to ensure on-market learnings are incorporated into future platform designs and roadmap decisions.

Benefits

• Access to genomics sequencing.
• Family planning benefits.
• Health, dental, and vision benefits.
• Retirement benefits.
• Paid time off.
• Variable cash program (bonus or commission) eligibility for all employees.
• Equity may be included for eligible roles.
• Employee Resource Groups that provide career development experiences, cultural awareness, and social responsibility opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior