Senior Staff High Throughput Product Technical Lead
About The Position
The Senior Staff Product Technical Lead serves as the technical and strategic lead for Illumina’s high-throughput sequencing platforms, driving platform health, lifecycle strategy, cross-functional alignment, and measurable improvements in customer experience, product quality, reliability, and business performance. The role integrates work across R&D, Quality, Operations, Service, Supply Chain, Marketing, and Commercial organizations, translating customer, field, and operational insights into platform investments and improvement opportunities. In a highly matrixed environment, the Technical Lead independently leads complex initiatives, influences diverse stakeholders, balances technical and business tradeoffs, identifies and mitigates platform risks, and guides lifecycle decisions. The role ensures on-market learnings inform future product designs, roadmaps, and business strategies, and communicates platform assessments and recommendations to senior leadership.
Requirements
- Typically, at least 12 years of related experience with a bachelor’s degree, 8 years with a master’s degree, 5 years with a PhD, or equivalent experience.
- Strong systems-level understanding of integrated product ecosystems, including hardware, consumables, software, service, and operational workflows.
- Experience driving product quality, reliability, lifecycle management, or post-market sustainment initiatives.
- Demonstrated ability to influence senior leaders and align technical, operational, and commercial stakeholders around strategic priorities.
- Strong understanding of quality systems, risk management frameworks, and regulated product development environments.
- Experience translating technical issues, customer insights, and field data into strategic business decisions and investment recommendations.
- Proven experience leading complex product, platform, or portfolio strategies in a highly matrixed environment.
- Excellent communication, executive presentation, and stakeholder management skills.
- Working knowledge of manufacturing, supply chain, field service, customer support, and commercial operations.
Nice To Haves
- Experience with next-generation sequencing products and platforms is strongly preferred.
- Familiarity with FDA-regulated product development processes, design controls, and post-market requirements.
Responsibilities
- Serve as the technical and strategic lead for assigned high-throughput platforms, driving platform health, performance, and lifecycle strategy.
- Develop and maintain an integrated view of platform performance across quality, reliability, serviceability, customer experience, and business outcomes.
- Translate customer feedback, field insights, operational data, and product performance trends into prioritized improvement opportunities.
- Lead cross-functional efforts to identify, prioritize, and resolve systemic product issues and emerging platform risks.
- Assess customer, technical, operational, and business impacts of product and process changes to support balanced decision-making.
- Drive lifecycle planning, including product enhancements, service strategies, cost optimization, obsolescence management, and end-of-support planning.
- Partner with Quality and Regulatory teams on post-market surveillance, risk management, compliance, and field action activities.
- Lead On-Market Core Teams (OMCTs) and platform decision forums to drive alignment, accountability, and execution.
- Communicate platform health assessments, risk profiles, strategic priorities, and investment recommendations to senior leadership.
- Influence cross-functional teams to deliver measurable improvements in product quality, reliability, customer experience, and lifecycle value.
- Partner with development teams to incorporate on-market learnings into future platform designs and roadmap decisions.
Benefits
- Access to genomics sequencing
- Family planning benefits
- Health insurance
- Dental insurance
- Vision insurance
- Retirement benefits
- Paid time off
- Eligible employees may participate in a variable cash program (bonus or commission).
- Eligible roles may receive equity as part of the compensation package.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
