Senior SRE Engineer - San Francisco
About The Position
Plaud Inc. is hiring a Senior SRE Engineer to ensure the reliability and performance of its AI products at scale. The role designs and operates highly available, scalable cloud-native systems for AI workloads and owns production reliability, incident response, and on-call practices. It builds observability and reliability automation, defines and manages SLOs, SLIs, and error budgets with engineering teams, and drives postmortems and ongoing reliability improvements across the platform. The engineer partners with product and engineering teams on reliability design and helps improve observability and operational maturity. The position is based in San Francisco and follows a hybrid work model with a minimum of three in-office days per week. Plaud offers an Employee Stock Ownership Plan, health and retirement benefits, unlimited PTO, paid holidays, parental leave, AI productivity tools, equipment, and team events.
Requirements
- At least 5 years in SRE, infrastructure, or platform engineering roles.
- Strong experience with cloud platforms such as AWS, GCP, Azure, or OCI.
- Hands-on experience with Kubernetes and distributed systems.
- Experience in on-call rotation and incident management.
- Proficiency in at least one programming language, such as Go, Python, or Java.
Nice To Haves
- Experience supporting AI/ML or data-intensive platforms.
- Experience with GPU cluster management.
- Knowledge of SLO/SLA frameworks.
- Experience with fast-growing or global products.
- Exposure to multi-region systems.
- Strong written and verbal communication.
Responsibilities
- Ensure reliability and performance of Plaud.ai’s AI products at scale.
- Design and operate highly available, scalable cloud-native systems for AI workloads.
- Own production reliability, incident response, and on-call practices.
- Build observability, including metrics, logs, and tracing, and reliability automation.
- Define and manage SLOs, SLIs, and error budgets with engineering teams.
- Drive postmortems and reliability improvements across the platform.
- Lead incident response and continuous reliability improvement.
- Partner with product and engineering teams on reliability design.
- Improve observability and operational maturity.
Benefits
- Employee Stock Ownership Plan (ESOP).
- Medical, dental, and vision insurance for employees and dependents, with an employer subsidy.
- 401(k) retirement plan with company matching for full-time employees.
- Unlimited PTO.
- 13 paid holidays.
- 12 weeks of fully paid parental leave for all parents.
- Hybrid work model with a minimum of three in-office days per week.
- Office snacks, drinks, and equipment.
- Access to AI tools including Cursor, GPT models, Gemini, and Claude.
- Choice of top-spec laptops and high-performance workstation setups, plus Plaud devices for new hires.
- Annual company offsites and team events.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
