Senior SRE (Site Reliability Engineer)

Retail Industry • Dallas, TX

1d • Hybrid

About The Position

We are seeking a high-caliber Senior SRE Engineer to join a premier client in Washington, DC, to spearhead the evolution of their enterprise observability platform. This is a high-impact role designed for a technical leader with nearly a decade of specialization in Dynatrace SaaS, tasked with architecting and automating large-scale monitoring solutions across complex AWS and Azure environments. You will bridge the gap between infrastructure and applications, leveraging Davis AI and Grail to drive proactive reliability, mentoring cross-functional DevOps teams, and establishing a gold standard for full-stack visibility in a mission-critical, multi-cloud landscape.

Requirements

• 9+ years of hands-on experience specifically focused on Dynatrace implementation and management at an enterprise scale.
• 5+ years in SRE, DevOps, or Cloud Infrastructure roles, with deep knowledge of Linux systems and networking.
• Advanced experience navigating and securing AWS and Azure environments.
• Strong proficiency in Python or similar scripting languages for building self-service tooling and automation.
• Proven ability to integrate observability stacks with ITSM and communication tools like ServiceNow, PagerDuty, and Microsoft Teams.
• Experience working within a SAFe Agile delivery environment and a solid understanding of the ITIL framework.
• Bachelor’s degree in Computer Science, Engineering, or a related technical field.
• Ability to work on-site in the Washington, DC area as required and provide off-hours support for critical production incidents.

Responsibilities

• Lead the design, governance, and rollout of Dynatrace observability for distributed microservices, serverless workloads, and multi-region cloud environments.
• Configure deep code-level visibility (PurePath), Smartscape topology mapping, and advanced APM instrumentation to ensure comprehensive system transparency.
• Harness Davis AI for causal analysis and root cause identification; develop custom dashboards, alerting profiles, and auto-remediation workflows to minimize MTTR.
• Implement Real User Monitoring (RUM) and Synthetic Monitoring to analyze user journeys and establish performance KPIs.
• Drive "Observability as Code" by building CI/CD pipelines (GitHub Actions, Jenkins) and automating infrastructure via Terraform, CloudFormation, or AWS CDK.
• Manage high-volume log ingest pipelines and processing rules using Dynatrace Grail and Log Management features.
• Define and monitor SLIs, SLOs, and error budgets while participating in on-call rotations and developing detailed RCA documentation.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior