Senior Specialist, Supply Chain Onboarding

Chobani • Twin Falls, ID

11d • $60,500 - $95,700 • Onsite

About The Position

The Senior Specialist, Supply Chain Onboarding leads the new-hire onboarding experience at Chobani’s Twin Falls manufacturing facility. The role coordinates orientation, department transitions, onboarding follow-up, and consistent training standards, while serving as the onsite representative for the Supply Chain Technical Development team. The position partners with facility stakeholders to support effective onboarding and trainer development, maintain accurate program records, and improve the employee experience and onboarding-related retention.

Requirements

• Bachelor’s degree in Learning and Development, Education, Human Resources, Business Administration, Organizational Development, Operations, or a related field preferred; equivalent relevant experience will be considered.
• Three to five years of experience in training, onboarding, learning and development, employee development, operations training, or a related role.
• Demonstrated experience facilitating classroom, experiential, and on-the-job training.
• Experience working in a manufacturing, supply chain, distribution, or similar operations environment.
• Experience reviewing and updating training content, facilitator materials, job aids, or other learning resources in collaboration with subject matter experts.
• Experience identifying training gaps or learning needs and using findings to recommend improvements.
• Demonstrated ability to build collaborative relationships with employees, trainers, department leaders, Human Resources, and other cross-functional partners.
• Strong organizational skills and attention to detail, with the ability to manage schedules, programs, follow-up activities, and multiple priorities simultaneously.
• Proficiency in Microsoft Office, including Teams, Word, Excel, PowerPoint, and Outlook.

Nice To Haves

• Experience supporting new-hire onboarding, orientation, employee-experience, or early-tenure retention initiatives.
• Knowledge of adult-learning principles and instructional-design methodologies such as ADDIE or a similar framework.
• Experience using a Learning Management System to assign, track, document, and report training activities; SuccessFactors Learning experience is preferred.

Responsibilities

• Manage the scheduling, coordination, and delivery of new-hire orientation for employees joining the Twin Falls manufacturing facility.
• Facilitate orientation sessions introducing employees to Chobani, the facility, the manufacturing environment, and onboarding and training expectations.
• Coordinate new-hire introductions and transitions to manufacturing departments.
• Conduct 21-day and 90-day new-hire check-ins; document and communicate feedback, identify recurring barriers and trends, and recommend improvements.
• Maintain records of onboarding participation, check-ins, employee feedback, training progress, and other program measures.
• Prepare onboarding reports for site and Learning and Development stakeholders, highlighting trends, risks, and recommended actions.
• Provide onsite guidance to departmental Training Coordinators and Certified Trainers, reinforcing onboarding, training, qualification, and documentation standards.
• Represent the Supply Chain Technical Development team onsite and communicate site needs, risks, progress, and opportunities.
• Manage, coordinate, and facilitate the Train-the-Trainer program, including Job Instruction training, for Certified Trainer Program participants.
• Use the Learning Management System to assign, track, document, and report training activities and completion data.
• Audit onboarding and trainer-development materials and collaborate with subject matter experts and the Content Developer to keep content accurate, relevant, and aligned with current practices.
• Collaborate with cross-functional partners to continuously improve new-hire onboarding and Certified Trainer programs.

Benefits

• Medical, dental, and vision coverage
• Disability insurance
• Health savings account
• Flexible spending accounts
• Tuition reimbursement
• 401(k) match of 100% on up to 5% of eligible pay
• Fertility and childcare assistance
• 12 weeks of parental leave at full pay after six months of continuous employment
• Wellness resources, including an employee assistance program, fitness discounts, wellness reimbursement, on-site gym access at certain locations, and a monthly wellness newsletter
• 120 hours of paid time off
• 11 paid holidays
• Paid volunteer time off
• Bonus
• Equity

What This Job Offers

• Job Type: Full-time
• Career Level: Senior