Senior Specialist, Supply Chain Onboarding

Chobani•Twin Falls, ID

11d•Onsite

About The Position

The Senior Specialist, Supply Chain Onboarding leads the new-hire onboarding experience at Chobani’s Twin Falls manufacturing facility. The role supports employees as they transition into their departments through coordinated orientation, consistent training standards, and follow-up during the early stages of employment. As the onsite representative for the Supply Chain Technical Development team, the Senior Specialist partners across the facility to support a consistent onboarding and training experience. The position also supports departmental Training Coordinators and Certified Trainers, manages the Train-the-Trainer program, monitors training and onboarding outcomes, and works with stakeholders to improve onboarding and trainer-development programs. This is a full-time position with a salary range of $60,500 to $95,700, plus bonus, equity, and benefits. Work location is Twin Falls, Idaho.

Requirements

Three to five years of experience in training, onboarding, learning and development, employee development, operations training, or a related role.
Demonstrated experience facilitating classroom, experiential, and on-the-job training.
Experience working in a manufacturing, supply chain, distribution, or similar operations environment.
Experience reviewing and updating training content, facilitator materials, job aids, or other learning resources in collaboration with subject matter experts.
Experience identifying training gaps or learning needs and using findings to recommend improvements.
Demonstrated ability to build collaborative relationships with employees, trainers, department leaders, Human Resources, and other cross-functional partners.
Strong organizational skills and attention to detail, with the ability to manage schedules, programs, follow-up activities, and multiple priorities simultaneously.
Proficiency in Microsoft Office, including Teams, Word, Excel, PowerPoint, and Outlook.

Nice To Haves

Bachelor’s degree in Learning and Development, Education, Human Resources, Business Administration, Organizational Development, Operations, or a related field; equivalent relevant experience will be considered.
Experience supporting new-hire onboarding, orientation, employee-experience, or early-tenure retention initiatives.
Knowledge of adult-learning principles and instructional-design methodologies such as ADDIE or a similar framework.
Experience using a Learning Management System to assign, track, document, and report training activities.
SuccessFactors Learning experience.

Responsibilities

Manage the scheduling, coordination, and delivery of new-hire orientation for employees joining the Twin Falls manufacturing facility.
Facilitate engaging orientation sessions that introduce employees to Chobani, the facility, the manufacturing environment, and onboarding and training expectations.
Coordinate new-hire introductions and transitions to manufacturing departments, ensuring a welcoming and organized handoff.
Conduct 21-day and 90-day new-hire check-ins; document and communicate feedback, identify recurring barriers and trends, and recommend practical improvements to employee experience and onboarding-related retention.
Maintain accurate records of onboarding participation, check-in completion, employee feedback, training progress, and other program measures.
Prepare onboarding reports for site and Learning and Development stakeholders, highlighting trends, risks, and recommended actions.
Provide onsite guidance and support to departmental Training Coordinators and Certified Trainers, reinforcing onboarding, training, qualification, and documentation standards.
Serve as the onsite representative for the Supply Chain Technical Development team and communicate site needs, risks, progress, and opportunities.
Manage, coordinate, and facilitate the Train-the-Trainer program, including Job Instruction training, for employees in the Certified Trainer Program.
Use the Learning Management System to assign, track, document, and report training activities and completion data.
Regularly audit onboarding and trainer-development materials and collaborate with subject matter experts and the Content Developer to keep content accurate, relevant, and aligned with current practices.
Collaborate with cross-functional partners to continuously improve the new-hire onboarding and Certified Trainer programs.

Benefits

Medical, dental, and vision coverage
Disability insurance
Health savings account
Flexible spending accounts
Tuition reimbursement
401(k) match of 100% on up to 5% of eligible pay
Fertility assistance
Childcare assistance
12 weeks of parental leave at full pay after six months of continuous employment
Employee assistance program
Fitness discounts
Wellness reimbursement
On-site gym access at certain locations
120 hours of paid time off
11 holidays
Paid volunteer time off
Bonus
Equity