Senior Specialist, Sales Force Effectiveness

Merck • North Wales, PA

4d • $117,000 - $184,200 • Hybrid

About The Position

The Senior Specialist, Sales Force Effectiveness Role supports the advancement of field effectiveness strategies for the U.S. Oncology Business Unit across customer-facing sales and key account teams. This role translates commercial objectives into actionable initiatives that enhance HCP engagement, strengthen territory productivity, and drive achievement of business goals. In close partnership with cross-functional stakeholders—including marketing, analytics, operations, and finance—the role contributes to strategic planning, delivers data-driven insights, and enables consistent execution of best practices across the field.
This position also plays a key role in business planning and resource optimization, supporting sales leadership in making informed, data-driven decisions across customer segments and the product portfolio. Responsibilities include identifying growth opportunities, informing resource allocation, and advancing analytic capabilities through enhanced reporting and tools. The role collaborates broadly across headquarters and field teams to ensure seamless execution, while continuously improving planning processes and aligning with evolving U.S. Oncology and brand priorities.

Requirements

• High school diploma with 4+ years of relevant professional experience (e.g., sales, marketing, military, healthcare/scientific fields such as pharmaceutical, biotech, or medical devices)
• 2+ years of experience in pharmaceutical sales, oncology, commercial operations, or related roles (field or HQ)
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights
• Strong business acumen with a consultative, strategic approach to decision-making
• Demonstrated ability to collaborate across functions and execute cross-functional initiatives
• Effective communication, organization, and project management skills
• Proficiency in Microsoft Excel and data analysis tools
• Ability to travel 10% for national sales and HQ meetings

Nice To Haves

• Oncology field sales or key account management experience
• Experience supporting product launches or field execution initiatives
• Familiarity with CRM platforms (e.g., Veeva) and field reporting tools
• Exposure to sales force effectiveness, targeting, segmentation, or incentive programs
• Experience leveraging advanced analytics and AI-enabled solutions to identify performance opportunities and support data-driven decision-making

Responsibilities

• Drive development and execution of field effectiveness initiatives by translating strategic objectives into actionable plans, tools, and resources
• Generate performance insights through KPI tracking and analysis, delivering data-driven recommendations to optimize field performance
• Partner cross-functionally to enable field execution, support product launches, and ensure alignment across stakeholders
• Support business planning and resource optimization across customer segments using data-driven analysis
• Lead adoption and continuous improvement of CRM platforms and field tools to enhance execution effectiveness
• Enable consistent field execution through training materials, playbooks, and ongoing support
• Ensure compliant execution of all field activities in accordance with governance and regulatory standards

Benefits

• medical, dental, vision healthcare and other insurance benefits (for employee and family)
• retirement benefits, including 401(k)
• paid holidays
• vacation
• compassionate and sick days
• annual bonus
• long-term incentive

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED