Associate Sales Force Effectiveness Director

United Therapeutics•Rtp, NC

5d•Hybrid

About The Position

United Therapeutics (Nasdaq: UTHR) is seeking a dynamic Associate Sales Force Effectiveness Director to join their growing team. This role offers the opportunity to shape the future of sales effectiveness by enabling sales efficiency and aligning strategic initiatives with organizational priorities. The position involves leading the design and implementation of incentive compensation plans, optimizing territory workload, and providing critical insights and recommendations to regional business directors and sales leaders. The Associate Director will build strong partnerships with stakeholders across Sales, Marketing, Finance, Medical, and more, collaborating to deliver actionable strategies for business growth. This role requires leadership and influence to guide decisions and foster cross-functional collaboration, utilizing the latest technologies to advance sales force effectiveness. The Associate Director will report to the Director, Analytics and will support data analytical execution, creating strong narratives on insights and communication with key stakeholders and executive leadership.

Requirements

Bachelors degree with 12+ years of professional industry experience with a successful track record in management consulting, and/or combination of management consulting and pharmaceutical analytics, sales operations and/or marketing experience or a Masters degree with 10+ years of professional industry experience with a successful track record in management consulting, and/or combination of management consulting and pharmaceutical analytics, sales operations and/or marketing experience
Working knowledge of relational data with ability to translate technical needs between stakeholders and developers
Strong analytical and strategic marketing skills as well as demonstrated ability to learn new disease states
Ability to demonstrate proven track record of analyzing and interpreting data to develop targeted presentations suited to their audience
Ability to generate complex reports independently
Ability to partner with internal stakeholders to develop positive relationships
Ability to adapt to rapidly changing business requirements
Proficiency with Microsoft Office Suite, Power BI
Demonstrated excellent communication and presentation skills across a variety of organization levels and disciplines, including senior executives
Working knowledge of Salesforce.com/Veeva/Tableau
Ability to execute highly effective working team meetings with internal and external partners and is visibly inclusive and transparent
Ability to exhibit strong emotional intelligence, diplomacy, maintenance of confidentiality, maturity, and organizational savvy
Strong ability to clearly communicate ideas, and make complex information easy for others to understand.
Demonstrated ability to solve problems and resolve conflict with diplomacy.
Self-starter, quickly grasps the essence of concepts, can change course rapidly where required, demonstrates intellectual curiosity
Experience with matrix-based teams and project management
Ability to build strong relationships with peers and cross functional partners outside of immediate team

Nice To Haves

5+ years of experience with and deep understanding of rare/orphan disease
3+ years of people management experience

Responsibilities

Lead and manage the incentive compensation plan implementation and design, track field performance to goals, and lead communications across sales leaders and at RTP UT Office Headquarters
Partner with sales leadership on business plan and objectives/content of business plans
Proactively collaborate with Regional Business Directors (RBDs) to identify business questions (e.g. market trends, sales performance, call planning, sales metrics and KPIs) and provide real-time actionable insights on sales force excellence and opportunities
Lead targeting exercise and manage optimizing territory workload, sizing and alignment.
Drive business results and strategic initiatives through broad stakeholder coordination, collaboration, alignment and partnership
Manage and partner with Business Insights and Forecasting senior management to collaborate, design, develop, implement & support business and operational consistency.
Represent the interests of the sales force in key internal meetings and identify key follow-up action items and next steps
Build relationships with internal stakeholders across sales, marketing, strategic operations, business intelligence and analytics, and data operations for cross-functional collaboration & effectiveness
Lead development of commercial sales strategies, including sales force effectiveness needs, customer segmentations, alignments, call plan achievement, reach & frequency, and business insights to key stakeholders
Implement new technology (e.g. AI) to improve sales force effectiveness
Manage external vendor on sales force effectiveness (SFE) initiatives and projects
Perform other duties as assigned