Senior Specialist, Product Management
About The Position
The North America Markets (NAM) Consumer Credit group is focused on profitably growing Mastercard's Consumer Credit business in the region by developing and enhancing consumer credit products and value propositions that address the needs of issuers and consumers. This group actively collaborates with a wide variety of internal Mastercard teams as well as external customers, partners and vendors. Our team vision is to build differentiated products with unique value propositions that meets the needs of our cardholders to grow the Consumer Credit business. This role is responsible for consumer credit benefit and experience strategy - designing & managing new and enhanced product benefits and the digital first experience to support issuer card distribution that will bring competitiveness of our products.
Requirements
- High energy, proactive, creative and strategic thinker
- Product development and product management mindset
- Highly organized, meticulous attention to detail & experience executing multiple projects concurrently
- Strong analytical skills and comfort with data interpretation.
- Ability to independently partner across the organization and challenge the status quo
- Excellent verbal communication skills, with a demonstrated comfort presenting and influencing customers and internal colleagues
- Problem-solving skills to go deep on complex projects
- Comfortable in a fast-paced team environment
- Understanding of and interest in payment industry evaluating trends & competitive landscape
Responsibilities
- Execute on strategic benefit partnerships to embed in issuer card programs that will increase cardholder spend & brand perception.
- Support development of benefit strategies aligned with product positioning and customer segments.
- Serve as day-to-day lead for benefits—project management, ensuring high-quality delivery.
- Evaluate benefit performance to recommend enhancements & to inform issuer GTM strategy & uplift to Customer.
- Develop documentation, review user experience flows, create operational processes, and issuer or consumer-facing materials.
- Partner closely with Legal, Product, Data & Services and Account Managers to develop, manage and optimize benefits.
- Continuously evaluate industry trends and new market players to ensure product positioning remains relevant & ability to derive insights to put into action.
- Contribute to our product strategy by generating ideas that will enhance our product offering and create competitive advantage while extracting the most value.
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- 16 weeks of new parent leave
- up to 20 days of bereavement leave
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time
- 5 personal days
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
