Senior Specialist, Licensing Operations

Mass General Brigham•Somerville, MA

14h•Hybrid

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Senior Contract Compliance Specialist will be responsible for ongoing data management of agreements throughout all phases. This position will develop processes and support effective records management, improve overall data integrity, and increase revenue through a comprehensive review and understanding of MGB licenses. Key responsibilities include understanding the structure of contracts, translating them into system records, developing tracking/reporting mechanisms for contract milestones and proactively monitoring paths to commercialization.

Requirements

Bachelor's Degree Business Administration required
3-5 years of experience in contract compliance, contract management, or a related field within the healthcare industry required
Strong knowledge of healthcare regulations, such as HIPAA, ACA, and CMS guidelines.
Familiarity with payer-provider relationships, value-based care models, and healthcare reimbursement systems.
Excellent analytical and problem-solving skills with attention to detail.
Ability to interpret complex legal language and contractual terms.
Exceptional communication and interpersonal skills to collaborate with various stakeholders.
Demonstrated ability to work independently and manage multiple projects simultaneously.

Nice To Haves

Experience in licensing and business development and Technology Transfer strongly preferred

Responsibilities

Provide guidance to staff on the agreement lifecycle from initial setup through closeout with thorough understanding of agreement types, necessary data collection and ensuring integrity of records.
Identify and design continuous process improvement; lead implementation to inter-office operations and service to the MGB community.
Support efforts to manage support tickets (assigned to team) in a timely and effective manner.
Directly drive revenue through the effective tracking and monitoring of milestone and other financial achievements.
Perform compliance audits and reviews of portfolio, skillfully deciphering and translating contract language to actionable items.
Effectively ensure compliance with diligence reporting across all agreements.
Manage key relationships and effectively communicate with internal and external stakeholders.
Participate in development of key metrics for team. Report and track areas requiring analysis, tracking and trending.
Lead development of a new forecasting framework and model for hospital budgets to better account for diverse agreement revenue streams.
Escalation point to provide expert direction to team for posting challenging payments to the correct agreements.
Manage interns and assist directing less-experienced team members.
Identify agreements for external audit and manage audit process.