Senior Specialist, HR Technology

Ford • Dearborn, MI

6d • $99,100 - $166,200 • Hybrid

About The Position

We are seeking a Senior Specialist, Business Process Re-Engineer to transform our employee experience. In this role, you will partner closely with HR and leverage technology to design intuitive workplace solutions. Applying our 5D framework (Discover, Define, Diagnose, Design, Deliver), you will play a pivotal role in driving seamless, impactful outcomes across the organization.
We are passionate about transforming the employee experience, making every interaction intuitive and meaningful. As a Senior Specialist, Business Process Re-Engineer, you will be at the forefront of this transformation, working alongside a dynamic team to design and deliver innovative solutions. Your role will be pivotal in creating a seamless, enjoyable experience for our employees, leveraging our investments in technology, and shaping the future of our organization. You will partner closely with the HR customers, empathize with the opportunity at hand, and play a key role in driving the outcome of projects in line with the 5D framework—Discover, Define, Diagnose, Design, and Deliver.

Requirements

• Bachelor’s Degree or Master’s Degree (preferred) in Human Resources, Organizational Development, or any other related discipline or commensurate work experience.
• Minimum 5 years of work experience, preferable in Human Resources or a related field

Nice To Haves

• Certified Human Resource Professional (CHRP) (Preferred)
• Senior Professional in Human Resources (PHR) (Preferred)

Responsibilities

• Lead the development and refinement of current and future state process maps, identifying critical pain points and areas for improvement.
• Collaborate with key stakeholders on high-impact projects, managing cross-functional teams to design and implement end-to-end experience solutions.
• Collaborate in designing end-to-end experiences that consider the entire lifecycle, focusing on people, process, and technology to enhance overall satisfaction and experience.
• Ensure the correct utilization of the program’s execution toolkit and use of Design Thinking to guide program deliverables, instilling discipline, focus, and structure in project execution.
• Collaborate closely with technology teams to leverage enterprise tools, including Oracle HCM and Microsoft Dynamics 365, ensuring alignment with design objectives.
• Conduct in-depth qualitative and quantitative research, using insights (Visier and HCM) to inform the design and improvement of employee journeys. Analyze data and error states to produce meaningful insights.
• Lead design sessions and work across departments to drive end-to-end improvements, ensuring alignment with business goals and customer needs.
• Develop compelling narratives to communicate design concepts and gain buy-in from senior stakeholders, championing customer needs.
• Act as an advocate for the customer, ensuring their needs are prioritized and solutions are empathetically designed.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior