Senior Specialist, Business Process Improvements/Best Practice

BNY Mellon • Lake Mary, FL

9d

About The Position

In this role, you’ll make an impact in the following ways: Performing User Acceptance and integration Testing (UAT): You perform functional and regression testing, defect management, support implementation to production, training to stakeholders and post implementation support. You are also the first line of support for UAT issues encountered by team members. Production support: You are the liaison between technology and business operation groups as a first level of escalation for issues encountered on functional BAU processes or system issues. Stakeholder in Agile Scrum team’s sprints: You provide your expertise during the requirement building (stories) and will enrich and control QA functional testing within sprint cycles.

Requirements

• Bachelors degree required.
• Finance or have a strong interest in Finance highly preferred
• 5-7 years of total work experience preferred.
• Experience in Operations, Business Analysis or Technology preferred.
• Autonomous, eager to learn, have good problem-solving skills and are not afraid to challenge/be challenged.
• Experience with UAT testing/Agile practices/Defect Management and/or have an affinity with the technical processes.
• An understanding of the Global Custody Business, SWIFT messaging and Collateral Management & segregation business is an asset.
• A degree in Finance or have a strong interest in Finance.

Responsibilities

• Perform functional and regression testing, defect management, support implementation to production, training to stakeholders and post implementation support.
• Act as the first line of support for UAT issues encountered by team members.
• Serve as the liaison between technology and business operation groups as a first level of escalation for issues encountered on functional BAU processes or system issues.
• Provide expertise during requirement building (stories) and enrich and control QA functional testing within sprint cycles.

What This Job Offers

• Career Level: Senior