Senior Group Underwriting Best Practice Analyst
About The Position
As a national health solutions partner, Medavie puts people first in everything they do. They have a team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise. By collaborating and innovating together, their employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year. Their mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in their award-winning culture. They celebrate individuality and value the diverse perspectives and skills their employees contribute. They go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. As the Senior Group Underwriting Best Practice Analyst, you will be responsible for leading and executing initiatives with a strong focus on documentation, processes, tools, and training & development. That will require research, monitoring, and resolving/aligning market differences and gaps. You will play a key role in improving efficiency within Group Underwriting tools and processes, while supporting growth and persistency strategies.
Requirements
- Post-secondary diploma or degree with a focus in Business Administration, Mathematics, Actuarial Science, Statistics, or related field.
- Minimum 5 years of progressive Group Underwriting experience, including exposure to various funding arrangements
- Demonstrated understanding of customer needs and underwriting processes, with a solid awareness of related business areas
- Broad understanding of how internal and external processes operate at Medavie Blue Cross
- Strong underwriting and business acumen, with the ability to: Identify root causes of issues, evaluate alternative solutions and make sound, practical recommendations
- Clear and confident verbal and written communication, with the ability to adapt messaging to different audiences and situations
- Strong organizational skills with the ability to manage multiple tasks, milestones, and deadlines
- High levels of initiative, accountability, and perseverance
- Self‑directed, results‑oriented, and highly dependable
- Demonstrates an understanding of how their role contributes to the overall Group Underwriting function
- Proactively supports others in resolving issues and improving processes
- Fully bilingual (French/English): English proficiency is required to perform the duties of the role, which include daily collaboration with teams and partners outside Québec who operate primarily in English.
Nice To Haves
- Group Benefits Associate (GBA) designation considered an asset
Responsibilities
- Support the Group Underwriting leadership team by aligning processes and tools, including (but not limited to): Online GUM, Access, Renewal Template Quote Template, Manual Rates Calculator, Case Initiative Identifier, Execution of the Group Underwriting Best Practice roadmap
- Lead and implement best practice initiatives within the Underwriting team
- Design and facilitate a training curriculum to support underwriters from entry level to experienced roles
- Conduct quality reviews of complex underwriting cases and identify opportunities for continuous improvement
- Release the monthly Underwriting Bulletin when the Best Practice Analyst is unavailable
- Perform user acceptance testing (UAT) for underwriting tools
- Act as a liaison with internal partners (e.g., EIS, Finance, IT) and lead or contribute to mini projects as required
- Provide guidance and support to the Group Underwriting Best Practice Analyst, as needed
Benefits
- Competitive compensation and a comprehensive total rewards package, including health, dental, and wellness benefits
- A meaningful role where your expertise directly contributes to process excellence, consistency, and transformation in Group Underwriting
- A collaborative, supportive work environment that values knowledge sharing, continuous improvement, and best practices
- Ongoing learning and development opportunities, including exposure to underwriting innovation, tools, and process evolution
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
