Best Practice Coordinator

BROAD RIVER RETAIL•Tega Cay, SC

8d•Hybrid

About The Position

Broad River Retail is currently seeking a Best Practice Coordinator to join our Operational Excellence team. The position is responsible for formatting documentation, translation, and edits to our learning library, digital platform publications, and social media posts. This includes meticulous record keeping, departmental collaboration and time management ensuring our teams have accurate information to maintain the highest level of performance.

Requirements

Commitment to Learning and Development initiatives
Strong cognitive skills; including but not limited to listening and visual cues, attention to detail, memory, problem solving and forward thinking
Ability to effectively communicate in both written and verbal form
Creative design that connects with our intended audience
Collaborate interdepartmentally to meet departmental and business needs, while building professional relationships
Manage time and expectations for self and others
Proficient in various software and technologies to include Microsoft Suite, Canva, and various ai platforms
Innovative thinking to improve content for publication
Ability to identify and learn ai platforms
Flexibility in scheduling and willingness to travel to various distribution centers

Responsibilities

Format documentation for learning library
Translation of formatted documentation to various languages
Retrieve KPI data from designated reports and format for digital publication on Bright Sign
Create video content for publication to learning library
Create content and post to Broad River fb page
Maintain document changes and training materials for historical archives
Utilize ai platforms for content development
All other duties as assigned