Senior Solutions Engineer, GTM Engineering

Workstream • Lehi, UT

2d • Hybrid

About The Position

Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive. Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.

We're looking for a Senior Solutions Engineer to serve as the technical bridge between our platform and our customers. You'll design and build the custom integrations that connect Workstream to the payroll, scheduling, and back-office systems our customers already run — CrunchTime, NetChef, ADP, Paychex, UKG Pro, Teamworx, and more — and you'll be the person customers talk to while you do it.

This is a builder's seat with real customer exposure. You will own integration projects end to end: sitting in discovery calls to pull out what a customer actually needs, writing the code, and shipping it to production. You'll carry five to six concurrent projects, work directly with enterprise accounts, and have a direct hand in retention and satisfaction for our largest customers.

You're a developer who likes talking to people. You can explain a data-mapping problem to a franchise operations lead without making them feel lost, and you'd rather automate a recurring request away than answer it a tenth time.

This is a full-time, hybrid role based in our Lehi, Utah office, with 3 days a week in-office and 2 days remote to support close cross-functional collaboration.

Requirements

• Proficient in full stack development with hands-on experience in AI Coding and Python.
• Comfortable with REST APIs, data transformation, and workflow automation platforms like Workato.
• A strong track record in customer-facing technical roles, with the ability to translate technical concepts for non-technical stakeholders.
• You can run 5-6 concurrent integration projects of varying complexity, with varying deadlines, without dropping threads.
• Strong analytical thinking, and a bias toward building the durable solution rather than the fast patch.
• Effective in writing and in conversation, with both technical and non-technical audiences.
• 5+ years of professional experience in full stack development, including hands-on integration or API work
• Demonstrated experience with AI Coding and Python fluency
• Experience with version control (GitHub) and modern development fundamentals
• Experience with workflow automation tooling
• Proven history of direct customer interaction in a technical role
• Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience

Nice To Haves

• Prior experience in SaaS implementation, professional services, or solutions engineering
• Familiarity with payroll, HRIS, or workforce management systems (ADP, Paychex, UKG, CrunchTime, or similar)
• Experience building internal tooling or self-service automation that reduced a support burden
• Comfort using AI tooling to accelerate spec work, code, testing, data mapping, and documentation

Responsibilities

• Build and deploy API integrations between Workstream and customer systems.
• Create CSV export solutions for data migration.
• Develop two-way payroll integration implementations.
• Run customer meetings to gather technical requirements.
• Provide ongoing technical support for integration-related inquiries.
• Translate business requirements into technical specifications, and keep customers informed throughout the project lifecycle.
• Migrate completed integrations to production.
• Optimize integrations toward self-service implementation so they scale beyond one-off builds.
• Document technical processes and solutions.
• Develop custom career sites for customers.
• Build custom tools and reporting solutions for enterprise accounts, and internal tooling for our Customer Success team.

Benefits

• Competitive salary and equity
• Comprehensive health coverage: medical, dental, and vision. We pay 95% of premiums for employees and 85% for dependents
• 401(k) plan
• In-office amenities and stocked kitchen
• Pre-tax commuter benefits
• Flexible PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Senior