Senior Solutions Consultant

FiservMississauga, ON
CA$100,000 - CA$126,000Hybrid

About The Position

The Senior Solutions Consultant plays a critical role in supporting mid-market and enterprise opportunities across the Canadian business. This role is responsible for partnering with sales, product, and delivery teams to design and position Fiserv’s enterprise payment solutions in a way that directly addresses client needs and business outcomes. Acting as a trusted advisor, the consultant brings deep payments expertise while translating complex capabilities into clear, client-focused solutions across multiple channels.

Requirements

  • 7 years of experience working in payments, with exposure to acquirers, POS, or related payment technologies.
  • Technical background in software, payments, or solution consulting.
  • Strong knowledge of the payment's ecosystem, working with APIs, SDKs, including card-present and card-not-present flows.
  • Experience working with multiple payment providers, platforms, and large-scale payment ecosystems.
  • Proven ability to design and position integrated solutions across complex environments in a creative, client-centric manner.
  • Experience supporting enterprise or mid-market clients in a solution consulting, pre-sales, or product role.
  • Experience creating executive-level presentations and technical solution decks.
  • Ability to travel up to 25%

Nice To Haves

  • Bachelor's Degree/Master's Degree in related field.
  • Deep familiarity with payments platforms, feature, workflows and use cases.
  • Experience enabling or training sales, account management, or relationship teams.
  • Experience working in a multi-channel payments environment.
  • Self-starter with the ability to operate in a fast-paced, dynamic environment.

Responsibilities

  • Partner with Sales, Account Management, and Relationship Management teams to support strategic mid-market and enterprise opportunities.
  • Engage directly with clients to understand business requirements and position tailored payment solutions that solve for their needs.
  • Collaborate with internal stakeholders (Product, Engineering, Certification, and Operations) to gather the latest product capabilities and ensure accurate solution design.
  • Lead client-facing discussions including solution walkthroughs, technical deep dives, and discovery sessions.
  • Develop and deliver compelling, segment-specific presentations and solution decks.
  • Act as a subject matter expert on Fiserv’s enterprise payments ecosystem across channels (in-store, eCommerce, omnichannel) and support RFP/RFI responses with solutioning expertise and technical input.
  • Drive internal enablement by training Account Managers and Relationship Managers on relevant products and solutions.
  • Facilitate ongoing knowledge-sharing sessions, including technical deep dives and product updates.

Benefits

  • Fuel Your Life wellness program with activities and rewards to support total well-being
  • Paid statutory holidays
  • Recharge & Refuel vacation (years-of-service tiers)
  • Paid Sick Time program
  • No-cost, confidential support through the Employee Assistance Program (EAP) for you and household members
  • Recognition through Living Proof, with points redeemable for merchandise and gift cards
  • Eight Employee Resource Groups to build connection and inclusion
  • RRSP with 100% company match up to 5%
  • Non-Registered Savings Plan (NREG)
  • Employee Stock Purchase Plan (ESPP)
  • Comprehensive extended health care and vision benefits, plus dental coverage
  • Company-paid Basic Life and AD&D, with optional life and AD&D coverage available
  • Company-paid Short-Term Disability and Long-Term Disability income protection
  • Emergency medical coverage for out-of-province/out-of-country travel via extended health benefits
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