Senior Solutions Consultant

GOARC • Franklin, TN

2d • Remote

About The Position

GOARC is hiring its first Senior Solutions Consultant. You'll be an early member of our growing GTM organization, partnering closely with executive leadership to shape how GOARC discovers, demonstrates, and technically validates enterprise opportunities. You will partner closely with Sales to run discovery, deliver tailored demonstrations, and translate complex operational requirements into clear solution recommendations. You bring structured requirements-gathering discipline, facilitating sessions with customer stakeholders, documenting current-state and future-state workflows, defining solution requirements, and creating implementation handoff materials that accelerate customer value after signature. This role reports directly to the SVP of Revenue Strategy & Execution, who will provide active mentorship across solution consulting and the end-to-end customer journey.

Requirements

• 5+ years in Solutions Consulting, Sales Engineering, Professional Services, Implementation Consulting, Solution Architecture, or a similar customer-facing enterprise SaaS role.
• Experience leading enterprise discovery and customer workshops is required.
• Strong discovery skills, including the ability to ask the right questions, follow the thread, and map customer complexity to solution fit.
• Demonstrated ability to deliver compelling, tailored product demonstrations to business and operational audiences.
• Runs structured requirements sessions and produces documentation an implementation team can execute against without additional translation.
• Strong written communication, including clear summaries, solution documentation, and customer-facing materials that do not require heavy editing.
• Comfortable operating cross-functionally across Sales, Product, Services, and Customer Success.
• Entrepreneurial mindset with a bias toward action and comfort creating structure where little exists today.

Nice To Haves

• Experience in EHS, Control of Work, permit-to-work, operational risk management, industrial safety, manufacturing, energy, chemicals, or other asset-intensive industries.
• Formal business analysis or systems analysis background: process mapping, workflow design, current-state/future-state documentation, functional requirements delivery.
• Experience with value-based selling, ROI narratives, or business case development.
• Familiarity with enterprise integrations, APIs, or industrial operational systems.
• Prior experience supporting or bridging into post-sale implementation.

Responsibilities

• Partner with Sales across discovery, qualification, solution strategy, demonstrations, and technical validation.
• Lead discovery conversations that go beyond surface-level pain, uncovering operational workflows, compliance requirements, risk profiles, and the business outcomes customers are trying to achieve.
• Deliver compelling product demonstrations tailored to customer objectives, industry use cases and buying personas.
• Present confidently to everyone from frontline users to plant leadership, EHS executives, IT, and executive sponsors.
• Produce clear discovery summaries, workflow documentation, RFx response support, and implementation handoff materials.
• Collaborate with Product and Professional Services to identify gaps, validate proposed solutions, and ensure commitments are deliverable.
• Contribute to the ongoing development of discovery guides, demo scripts, use case libraries, requirements templates, and handoff standards that improve the consistency and scalability of our presales motion.
• Capture field insights and feed them back to Product, Marketing, and the Customer Value & Delivery teams.

Benefits

• Competitive compensation
• Comprehensive medical, dental, and vision coverage
• 401(k) retirement savings plan
• Flexible paid time off and company holidays
• Professional development and industry conference opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed