Senior Solutions Architect (REMOTE or HYBRID TO WORCESTER, MA)

The Hanover Insurance Group • Worcester, MA

5d • $115,000 - $145,000

About The Position

The Hanover is seeking a Senior Solution Architect to lead modernization and digital transformation initiatives across its Property & Casualty insurance ecosystem. The role partners with business and technology leaders to define target-state solutions, modernize legacy platforms, and deliver scalable, cloud-native capabilities that improve customer experience, operational efficiency, and business agility. The position combines insurance expertise and architecture leadership with the ability to connect business strategy to technology execution.

The role leads solution architecture and modernization strategy for core insurance platforms and digital capabilities, including policy administration, underwriting, claims, billing, distribution, and customer engagement. It also guides cloud-native adoption, integration strategy, and practical AI and automation opportunities, while advising business, product, engineering, and architecture teams and mentoring technical teams.

This is a full-time, exempt position, based in Worcester, Massachusetts, with remote or hybrid work consideration. Candidates must be eligible to work in the United States without current or future sponsorship. The Hanover offers professional development through on-the-job experiences, personalized coaching, and learning and development programs.

Requirements

• 10+ years of technology experience, including 5+ years in architecture or technical leadership roles.
• Property & Casualty insurance experience, including familiarity with policy, claims, underwriting, or billing domains.
• Experience leading large-scale modernization or digital transformation initiatives.
• Strong knowledge of cloud-native architecture, APIs, integration patterns, and distributed systems.
• Experience with Microsoft Azure, container platforms, and modern application architectures.
• Strong stakeholder management, communication, and problem-solving skills.
• Must be eligible to work in the United States without requiring sponsorship now or in the future (Lawful Permanent Resident or U.S. Citizen).

Nice To Haves

• Experience modernizing mainframe or legacy insurance platforms.
• Experience with Pega, Guidewire, Duck Creek, Majesco, or similar insurance platforms.
• Experience with Azure Kubernetes Service (AKS), API management, and event-driven architectures.
• Familiarity with AI-enabled solutions, intelligent automation, and digital servicing capabilities.
• Architecture certifications such as TOGAF, Azure, or similar.

Responsibilities

• Define solution architectures aligned with business objectives and enterprise technology strategy.
• Develop modernization roadmaps for core insurance platforms and digital capabilities.
• Lead architecture reviews, design workshops, and technology decision-making.
• Architect solutions supporting policy administration, underwriting, claims, billing, distribution, and customer engagement.
• Partner with business stakeholders to modernize legacy systems and improve operational effectiveness.
• Drive API-first, event-driven, and cloud-native architecture patterns.
• Lead adoption of cloud-native technologies, including containerization, orchestration, and modern application platforms.
• Define integration strategies using APIs, microservices, and modern platform capabilities.
• Identify and enable practical AI and automation opportunities that enhance employee and customer experiences.
• Advise business, product, engineering, and architecture teams.
• Mentor technical teams and promote architecture best practices.
• Influence strategic technology decisions across multiple initiatives.

Benefits

• Medical, dental, vision, life, and disability insurance.
• 401(k) with a company match.
• Tuition reimbursement.
• Paid time off (PTO).
• Company-paid holidays.
• Flexible work arrangements.
• Cultural Awareness Day in support of IDE.
• On-site medical/wellness center in Worcester.
• Potential annual bonus, long-term incentive, or spot recognition awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed