Senior Solution Architect

Optimizely•New York, NY
•$146,000 - $248,000

About The Position

The Senior Solution Architect combines detailed technical knowledge with a dedication to the sales process and customer success. The role supports sales productivity, partner enablement, and customer evaluations by collaborating with product and technical teams to demonstrate how Optimizely solutions meet customer needs. The position works closely with sales teams and customers on digital marketing, content management, e-Commerce, and web solution requirements.

Requirements

  • Experience with digital marketing, content management, and e-Commerce.
  • Solid understanding of web development, information architecture, and related concepts and technologies, with a focus on .NET technologies.
  • At least 5 years of development experience using Microsoft technologies.
  • At least 5 years of experience working with Visual Studio.
  • Basic familiarity with standard web technologies such as HTML, CSS, and JavaScript.
  • Ability to learn new products, technologies, and industry trends quickly.
  • Strong verbal and written communication skills, including the ability to articulate key messages and explain technical concepts to non-technical audiences.
  • Comfort presenting to audiences at all organizational levels, including business, IT, and C-level resources.
  • Ability to work as a team player in virtual and remote teams.
  • Excellent time and task management skills, including the ability to prioritize and adapt to changing priorities.
  • Results-oriented, with a commitment to product and service quality.
  • Self-motivated and creative, with a drive to learn and take on new challenges.
  • Comfort leading meetings to discuss and discover technical requirements.

Nice To Haves

  • Web technologies and/or MVC experience is strongly preferred.
  • Experience with related software such as Marketing Automation, Search, SEO, DAM, PIM, ERP, or CRM is a plus.
  • Computer Science, Computer Information Systems, or higher education preferred.
  • Master's degree in Science or Business Administration, or equivalent work experience, preferred.
  • Computer Science background preferred.

Responsibilities

  • Work collaboratively with the sales team in a pre-sales capacity.
  • Serve as a product expert for the Optimizely platform, including e-Commerce and digital marketing (CMS).
  • Develop relationships with customers and partners to understand their challenges, pain points, goals, and criteria for a successful web solution.
  • Prepare and conduct discovery workshops, discussions, and value-based use case demonstrations with the sales team for prospects, customers, and partners.
  • Define and successfully implement Proof of Concept (POC) projects where applicable.
  • Assist with proposal responses and general questions from business value-add and technical perspectives.
  • Maintain technical and market knowledge, and create thought leadership through writing, user group presentations, and Optimizely community involvement.
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