Senior Software Engineering Manager, Platform

MaintainX•San Francisco, CA

About The Position

MaintainX is seeking a Senior Software Engineering Manager to lead its Platform division. This division encompasses seven foundational teams: AI Builder, DevOps, Compliance, Testing Frameworks, Backend Frameworks, Mobile Frameworks, and SRE. This is a manager-of-managers role focused on defining how a high-growth engineering organization operates at scale. The role involves owning the roadmap and operating model for Platform Engineering, setting division-level priorities, managing cross-team dependencies, and translating business goals into platform investments. The successful candidate will lead and develop a team of Software Engineering Managers, setting engineering standards for framework conventions, reliability targets, compliance posture, and CI/CD health. A key aspect of the role is driving MaintainX's AI-native platform strategy, ensuring the organization leverages AI tools effectively. The position also requires owning division-level reliability, including SLO definitions, incident response frameworks, and on-call health. Collaboration with the CTO and peer engineering leaders on organizational design, architectural decisions, and headcount planning is essential. The role involves representing Platform Engineering to the business, translating infrastructure investments into engineering velocity, developer experience, and customer trust.

Requirements

10+ years in software engineering with 5+ years in engineering leadership, including 2+ years managing managers across multiple teams.
Technical depth in at least two of: distributed systems, backend or mobile frameworks, platform engineering, reliability engineering - credible enough to make hard hiring decisions and engage in architecture reviews.
Track record of owning platform or infrastructure-focused teams at a growth-stage B2B SaaS company, with demonstrated impact on engineering velocity.
AI-forward: you set direction for teams building on LLMs and agentic workflows, and you hold your org to an AI-native standard.
Systems thinker who identifies organizational bottlenecks and eliminates them without creating new ones — you design teams, not just manage them.
Strong communicator who can represent platform complexity and tradeoffs clearly to product, finance, and executive stakeholders.

Nice To Haves

Experience leading a Testing Frameworks, Quality Engineering, or Developer Productivity platform function.
Hands-on history scaling developer platforms through rapid headcount growth (Series D+).
Familiarity with CMMS, IoT, or industrial SaaS domains.

Responsibilities

Own the roadmap and operating model for Platform Engineering: set division-level priorities, manage cross-team dependencies, and translate business goals into multi-quarter platform investments.
Lead and develop a team of Software Engineering Managers - coaching on people development, technical judgment, and organizational effectiveness across seven teams.
Set the engineering standards every product team depends on: framework conventions, reliability targets, compliance posture, and CI/CD health.
Drive MaintainX's AI-native platform strategy - the AI Builder team's agent orchestration, tool registry, and developer environments sit in this division; your job is to ensure the org extracts real leverage from them.
Own division-level reliability: SLO definitions, incident response frameworks, on-call health, and the systemic path from incident to prevention.
Partner with the CTO and peer engineering leaders on org design, architectural decisions, and headcount planning.
Represent Platform Engineering to the business — translating infrastructure investment into engineering velocity, developer experience, and customer trust.