Sr Software Engineer

Microsoft • ,

7d • $119,800 - $261,000

About The Position

The Senior Software Engineer will join Microsoft Customer and Partner Solutions (MCAPS-Core), within the Office of the CTO’s Customer Innovation Engineering team. The role is based in the United States and combines hands-on engineering with strategic customer engagement. The engineer will work on challenging customer projects using Azure, contribute to core Azure services, and help shape the platform’s evolution, including an observability-focused Azure service approaching general availability.

This individual-contributor role spans design, development, and production operations. The engineer will work directly with customers and across core product engineering to improve how production workloads are designed, monitored, and operated at scale. The work includes architectural design, hands-on development, live production troubleshooting, and on-call participation as part of the service engineering team. Engineers use tools such as the Azure Portal and Visual Studio.

MCAPS-Core has more than 45,000 employees worldwide and is responsible for the strategy, design, and delivery of Microsoft’s end-to-end customer experience. The Customer Innovation Engineering team operates globally and focuses on advancing customer success and Azure platform innovation.

Requirements

• Bachelor’s degree in Computer Science or a related technical field and 4+ years of technical engineering experience coding in languages such as C, C++, C#, Java, JavaScript, or Python, or equivalent experience.
• Ability to meet Microsoft, customer, and/or government security screening requirements, including passing the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.
• Must be able to meet the role’s work-visa sponsorship limitation: Microsoft is unable to sponsor a work visa for this role.

Nice To Haves

• Master’s degree in Computer Science or a related technical field and 6+ years of technical engineering experience coding in languages such as C, C++, C#, Java, JavaScript, or Python, or equivalent experience; or a bachelor’s degree in the field and 8+ years of such experience, or equivalent experience.
• Broad knowledge of cloud computing and hands-on experience designing, building, and operating cloud-native applications.
• Experience designing scalable microservices architectures, implementing messaging and integration patterns, and establishing end-to-end monitoring and observability.
• Experience building and maintaining CI/CD pipelines and familiarity with blue/green and canary deployment strategies.
• Hands-on experience with containerized workloads and orchestration platforms such as Kubernetes.
• Deep familiarity with the Azure ecosystem, including Compute, Storage, and Networking, and practical experience operating complex workloads.
• Technical curiosity and commitment to continuous learning about Azure innovations and trends in cloud architecture, distributed systems, and artificial intelligence.

Responsibilities

• Work with strategic Azure customers to design, build, and optimize production-grade applications, reduce technical debt, and enable scalable architectures.
• Contribute to the design, development, and continuous improvement of an observability-focused platform capability that enhances monitoring, diagnostics, and operational visibility for cloud workloads.
• Support live production environments through on-call participation and incident investigation, and implement engineering improvements to enhance reliability and performance.
• Develop technical assets, tools, guidance, and reference implementations that enable repeatable customer success and accelerate Azure adoption.
• Collaborate with product teams to represent real-world customer experience and drive improvements across Azure services.
• Develop and support technical teams to strengthen engineering expertise and delivery quality across the field organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior