Senior Software Engineer, Fulfillment

Scan.com•New York, NY
•$180,000 - $200,000•Hybrid

About The Position

We're Scan.com. We're building America's national imaging network: the infrastructure that connects patients, providers, and payers to faster, better-value diagnostic imaging. Thousands of patients move through our platform every day, and each is a real person waiting for an answer to a healthcare concern. We exist to get them that answer faster. We manage the medical imaging pathway end-to-end. Providers order through a single point of entry, and from there, we run the entire medical diagnostic pathway. Managing the full pathway, rather than brokering pieces of it, is what lets us deliver imaging faster, at higher quality, and at a lower cost than the fragmented status quo. We’re looking for a Senior Software Engineer, Fulfillment, at an exciting time — we’ve successfully launched multiple platforms and products, raised over $100m in VC funding, reached profitability, and have a growth trajectory of over 100% YoY. Millions of people wait too long for a diagnosis. Come help us fix that.

Requirements

  • Proficiency in backend development within modern web stacks—particularly Ruby on Rails and Postgres with an emphasis on building reliable, scalable services and maintaining architectural rigor over specific language choice.
  • Familiarity with RESTful API integration patterns, including schema versioning, backward compatibility, and API contract management
  • Strong operational instincts: you instrument what you build, you think about failure modes before they happen, and you treat on-call escalations as a signal about systemic gaps

Nice To Haves

  • Experience with shipping complex internal operations dashboards and creating delightful experiences.
  • Experience in healthcare is a plus, but not required. We care far more about your engineering depth than your industry background

Responsibilities

  • Design and implement patient intake workflows. This includes finishing medical forms, scheduling appointments, and receiving relevant reminders.
  • Architect a monitoring system of patients in their journey at scale for operations leadership.
  • Develop delightful and efficient dashboards for scheduling operations, legal operations, and patient services team members.
  • Own the automation layer for the operations team: automatic referral ingestion, automatic task assignment, AI voice reminder calls, and dashboards that surface issues to operational leads before they affect patient service expectations.

Benefits

  • Salary range of $180,000 - $200,000
  • Equity
  • Flexible hybrid work options
  • Dedicated personal development budget
  • Medical, vision, and dental coverage
  • 28+ days of paid time off across PTO and wellbeing days, so you can show up at your best
  • Paid parental leave
  • 401k retirement plan
  • All the equipment you need to do your best work
  • Inclusive, people-first policies designed by our team, for our team
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