Senior Small CL Sales Manager (MA)

Hanover Insurance Group•Worcester, MA

About The Position

The Senior Small Commercial Sales Manager drives new-business flow for small commercial policies, including BOP and accounts under $50,000, through agent offices. The role educates and works with account managers, communicates the company’s risk appetite, builds key agency relationships, and partners with Specialty and Middle Market Underwriters to support growth and retention. The position is based in Massachusetts (South Shore) and is full-time and exempt. The manager works with account managers to generate small commercial new business and may bind small accounts in an agent’s office when needed. The role applies underwriting knowledge, sales and marketing techniques, negotiation, relationship-building, and planning to achieve business goals. Success is measured by submission flow from targeted agents, growth and profitability of the small commercial team, business mix, and agency relationships.

Requirements

  • Bachelor’s degree.
  • 3–5+ years of Commercial Lines Underwriting and/or Marketing experience, preferably with an established carrier.
  • Well-developed sales and marketing skills.
  • A proven track record of developing new business.
  • Proficiency with Microsoft Office Suite.
  • Ability to learn internal Customer and Agency Account Management systems.

Nice To Haves

  • Professional designation such as CPCU or CIC.

Responsibilities

  • Work with account managers to produce small commercial lines new business and drive submission flow.
  • Bind small accounts in agent offices when needed.
  • Work with the small commercial underwriting team to develop the targeted mix of business.
  • Educate and work with account managers and communicate the company’s risk appetite.
  • Build relationships with assigned agencies and partner with Specialty and Middle Market Underwriters to support growth and retention.
  • Influence agents and producers to sell desired products and services.
  • Apply underwriting concepts and principles, including exposure and hazard identification and control, pricing practices, and assigned-line underwriting authority.
  • Stay current with industry information, local market trends, and regional goals.
  • Plan and organize work, adapt to changing demands, and pursue business results.
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