Senior Small CL Sales Manager (MA)
About The Position
The Hanover is seeking a Senior Small Commercial Sales Manager to join its Small Commercial department in Massachusetts (South Shore). This full-time, exempt role focuses on driving new business flow for small commercial (BOP and under $50K) policies through agent offices by educating and working with account managers and communicating the company’s risk appetite. The role also builds relationships with designated agencies and partners with Specialty and Middle Market Underwriters to support growth and retention. The manager works with agents and account managers to produce new business, may bind small accounts in agent offices when needed, and collaborates with small commercial underwriting to develop the targeted business mix. Success is measured by new-business submission flow from targeted agents, growth and profitability of the small commercial team, business mix, and agency relationships. The Hanover describes career development through on-the-job experience, personalized coaching, and learning and development programs. Benefits include medical, dental, vision, life and disability insurance, a 401(k) with company match, tuition reimbursement, PTO, company-paid holidays, flexible work arrangements, a Cultural Awareness Day, and access to an on-site medical/wellness center in Worcester.
Requirements
- Bachelor’s degree.
- 3–5+ years of Commercial Lines Underwriting and/or Marketing experience.
- Well-developed sales and marketing skills.
- Proven track record of developing new business.
- Proficiency with Microsoft Office Suite.
- Ability to learn internal Customer and Agency Account Management systems.
- Ability to adapt to changing work demands and maintain performance under stress.
Nice To Haves
- Commercial Lines Underwriting and/or Marketing experience with an established carrier.
- Professional designation such as CPCU or CIC.
Responsibilities
- Work with account managers to produce small commercial lines new business and drive business flow.
- Bind small accounts in an agent’s office when needed.
- Work with the small commercial lines underwriting team to develop the targeted mix of business.
- Build and maintain relationships with designated agencies.
- Partner with Specialty and Middle Market Underwriters to support growth and retention.
- Consider issues and information objectively, identify alternatives, and implement solutions to deliver services and value.
- Persuade and influence others to build support, gain trust, motivate action, and achieve agreement without damaging relationships.
- Use negotiating techniques to obtain commitment, compromise, or settlement in ways that promote mutual goals or interests.
- Build cooperative relationships across organizational levels and work with others to accomplish organizational goals.
- Apply sales and marketing techniques through effective relationship building and influence producers or agents to sell desired products and services.
- Develop strategies aligned with broader business goals and plan and organize work to achieve desired outcomes.
- Apply underwriting concepts, practices, and procedures, including exposure and hazard identification and control.
- Apply pricing practices and underwriting principles within assigned lines, limits, and authority, while understanding regional goals.
- Stay current with industry information and local market trends.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k) with company match
- Tuition reimbursement
- PTO
- Company-paid holidays
- Flexible work arrangements
- Cultural Awareness Day in support of IDE
- On-site medical/wellness center in Worcester
- On-the-job experiences, personalized coaching, and learning and development programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
