Senior Site Reliability Engineer

LiveRamp, Inc.•San Francisco, CA
•$127,000 - $196,500

About The Position

The Senior Site Reliability Engineer will join LiveRamp’s Global SRE team, which owns and supports deployments of global products and provides first-line operational support. The role helps establish and advocate for best practices in product deployments and site reliability engineering, using software engineering expertise to understand team needs and guide improvements to their systems. The engineer supports or owns global product deployments and environments, responds to operational issues through a 24/7 follow-the-sun support model, and works with Engineering teams to resolve product issues. The role also maintains reliability monitoring and alerting, CI/CD tooling, Terraform scripts, and operational documentation; helps establish product SRE practices; and works with real-time and NoSQL databases. Additional work includes optimizing system performance and cost, rightsizing Kubernetes containers, and collaborating with distributed SRE and Engineering teams across multiple regions.

Requirements

  • At least 5 years of experience in SRE, DevOps, or production engineering.
  • Experience with infrastructure as code using Terraform.
  • Experience building continuous integration declarative pipelines in Jenkins or CircleCI.
  • Experience with Kubernetes, containers, and public clouds such as GCP or AWS.
  • Experience deploying and monitoring highly scalable products.
  • Hands-on experience with FinOps and autoscaling Kubernetes clusters.
  • Experience programming in Python or Go.
  • Ability to secure systems in a public cloud environment.
  • Ability to work effectively as part of a distributed team.
  • Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related technical field, or equivalent practical experience.

Nice To Haves

  • Experience with SRE best practices and working knowledge of observability principles.

Responsibilities

  • Support and/or own deployments of global products, including setting up production and internal environments.
  • Provide 24/7 first-line Engineering support through follow-the-sun teams for issues related to global product deployment, availability, and internal operations.
  • Drive effective resolution of core product issues with Engineering teams.
  • Set up and maintain infrastructure and product reliability monitoring and alerting.
  • Maintain and enhance CI/CD tooling and Terraform scripts in collaboration with the DevOps team.
  • Maintain and enhance Engineering operational documentation for supported products.
  • Provide expertise in building and maintaining product operational documentation and establishing product SRE practices.
  • Work with real-time and NoSQL databases, including technologies such as SingleStore DB, ScyllaDB, Cassandra, or DynamoDB.
  • Optimize system performance and cost, and rightsize Kubernetes containers.
  • Collaborate with SRE team members and Engineering organizations across California, Paris, Nantong, Singapore, Australia, and other locations.
  • Lead and mentor other engineers on SRE best practices.
  • Diagnose technical problems, debug code, and automate routine tasks.
  • Engage other engineers as stakeholders.
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