About The Position

Nordhealth is seeking a Senior Site Reliability Engineer to help build and operate reliable, scalable cloud services for its healthcare software products. The role is suited to a self-motivated engineer who enjoys technology, works effectively independently and collaboratively, and is open to revisiting their views as new information emerges. The position contributes to the company’s remote-first, international engineering organization and supports its growing global SaaS business. The Senior Site Reliability Engineer will design and manage cloud infrastructure, operate Kubernetes, improve observability and delivery practices, and automate operational work. The role also leads the design and implementation of an Internal Developer Platform, works with engineering teams to establish reliability objectives, and contributes to incident response and postmortems.

Requirements

  • Ideally, at least 5 years of experience in Site Reliability, Platform Engineering, or DevOps roles.
  • Expertise in Infrastructure-as-Code, especially Terraform.
  • Hands-on Kubernetes experience, including Helm, Kustomize, operators, and cluster-level debugging.
  • Strong understanding of observability principles and tools such as Prometheus, Grafana, OpenTelemetry, or Datadog.
  • Proficiency in Python for scripting, automation, and tooling.
  • Practical experience with CI/CD systems such as GitHub Actions, GitLab CI, Octopus Deploy, or ArgoCD.
  • Experience building or supporting Internal Developer Platforms or developer self-service tools.
  • Familiarity with AWS, GCP, or Azure cloud platforms; AWS is preferred.
  • Comfort working in a highly collaborative, remote-first environment.

Nice To Haves

  • Experience with Django for database migrations.
  • Experience with service meshes such as Istio or Linkerd.
  • Knowledge of security best practices in cloud-native environments.
  • Previous contributions to open-source infrastructure projects.
  • Database troubleshooting and administration skills.
  • Experience working in a fast-growing, global SaaS company.

Responsibilities

  • Design, implement, and manage cloud infrastructure using Terraform and Infrastructure-as-Code best practices.
  • Operate and optimize Kubernetes clusters and related tooling to support highly available, scalable services.
  • Improve observability maturity across metrics, tracing, logging, monitoring, and alerting.
  • Automate operational tasks and build scalable Python tooling to reduce toil and accelerate development.
  • Improve and promote CI/CD pipelines to support fast, reliable, and secure software delivery.
  • Lead the design and implementation of an Internal Developer Platform that provides self-service capabilities for product and engineering teams.
  • Define and enforce SLOs, SLIs, and error budgets in collaboration with engineering teams.
  • Participate in and improve incident response, including on-call rotations and postmortems.

Benefits

  • Competitive compensation and benefits.
  • Learning and professional growth opportunities.
  • The tools needed for the role.
  • Frequent company events.
  • Opportunity to work in a meaningful industry at a fast-growing global company.
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