Senior Site Reliability Engineer

We are seeking a driven software engineer who is passionate about their craft and wants to make a positive impact in the world. In this role, you will work in a high-performing organization using modern software development approaches to deliver value to our users. We value collaboration, empathy, excellence, and continuous improvement. As a Site Reliability Engineer, you will collaborate with the engineering team to define and operationalize service level objectives, while also managing the on-call rotation and identifying potential performance issues. If you have experience in a startup environment, compliance and security regulations, and a strong track record of quality and stability, we encourage you to apply.

• Collaborate with members of the engineering team to define and operationalize service level objectives (SLO) and find sustainable methods for monitoring, managing, and scaling platforms and services.
• Collaborate with cross-functional teams to distill and synthesize non-functional requirements into discreet and meaningful iterations that can be quickly implemented.
• Leverage Lean Startup and Agile methodologies along with Continuous Integration and Continuous Deployment infrastructure to rapidly prototype and validate ideas.
• Manage the on-call rotation for the engineering squad and build process, procedures, and technology that align with service level objectives.
• Dive into logs, statsd, and other various platform telemetries to identify potential performance, scale, and stability issues before they become bottlenecks.
• Have 5+ years of engineering experience, with part of it in a startup environment.
• Have recent and relevant experience with compliance and security regulations and processes.
• Align with BetterUp's mission of enabling self-driven behavior change.
• Succeed in a remote work environment.
• Have advanced level experience with Infrastructure as Code (e.g., Terraform, CloudFormation).
• Be willing to participate in a 24x7x365 on-call rotation.
• Have experience identifying and establishing meaningful service level indicators and objectives.
• Have experience developing in a high-level programming language (e.g., Python, Ruby, JavaScript).
• Be experienced in Agile product development processes (SCRUM, Kanban, Lean Startup, etc).
• Have strong verbal and written communication skills.
• Have an impressive track record of maintaining a high bar of quality, stability, and availability.

• 5+ years engineering experience, at least part of which is in a startup environment
• Recent and relevant experience with compliance and security regulations and processes
• Alignment with BetterUp mission of enabling self-driven behavior change
• Succeeded in a remote work environment
• Advanced level experience with Infrastructure as Code (e.g, Terraform, CloudFormation)
• Willingness to participate in a 24x7x365 on-call rotation
• Experience identifying and establishing meaningful service level indicators and objectives
• Experience developing in a high-level programming language (e.g, Python, Ruby, JavaScript)
• Experienced in Agile product development processes (SCRUM, Kanban, Lean Startup, etc)
• Strong verbal and written communication
• Impressive track record of maintaining a high bar of quality, stability, and availability

• Access to BetterUp coaching; one for you and one for a friend or family member
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution