Senior Shop Mechanic

REI (Recreational Equipment Inc.)•Sunnyvale, CA

About The Position

REI seeks a Senior Bike and Ski Shop Mechanic to help create a better outdoor experience by sharing product knowledge, making recommendations, and engaging with customers. This role is a vital member of the retail store Shop team and assembles REI equipment, performs shop services, and provides customer service in the shop and on the sales floor. The mechanic services and repairs bikes and/or snow sports equipment to industry standards and helps guide Retail Sales Specialists and Bike and Ski Shop Mechanics through initiative and productivity. The role also supports a clean, secure, and safe work environment, produces quality work, trains and mentors teammates, and identifies significant quality and safety issues. The position requires 1–2 years of bike and/or ski shop experience or equivalent transferable skills, required training and certifications, and availability for a flexible schedule. The role may require transferring up to 40 pounds. The listed pay range is $23.25–$27.89 per hour.

Requirements

  • 1–2 years of previous bike and/or ski shop experience, or equivalent/transferable skills.
  • Complete required training and certifications.
  • Open availability to work a flexible schedule.
  • Ability to transfer up to 40 pounds.
  • Enjoys communicating and building relationships inside and outside the organization.
  • Sets practical goals and establishes priorities to achieve business goals.
  • Organizes and uses resources to meet deadlines and communicates plans and progress.

Responsibilities

  • Engage in REI Sales and Service Training to promote REI goods and services.
  • Maintain equipment and ensure a clean, secure, and safe work environment.
  • Produce quality work that meets or exceeds industry standards.
  • Train teammates to conduct shop service functions.
  • Mentor inexperienced staff.
  • Research and report significant quality and safety issues.
  • Assemble REI equipment and service and repair bikes and/or snow sports equipment to industry standards.
  • Provide customer service in the shop and on the sales floor, including sharing product knowledge and recommendations.
  • Help guide Retail Sales Specialists and Bike and Ski Shop Mechanics.

Benefits

  • Employee discount
  • Access to health benefits
  • Retirement savings plan
  • Accrued time off
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