Senior Services Director

Geosyntec Consultants•Boca Raton, FL

10d

About The Position

Longenecker & Associates (L&A), a Geosyntec Company, is seeking a Senior Services Director to support work across various clients and contracts. The role may be based in Oak Ridge, Tennessee; Aiken, South Carolina; Albuquerque or Los Alamos, New Mexico; or another U.S. office. A hybrid or fully remote schedule may be available at the Company’s discretion. As a member of the Operations Leadership Team (OLT), the Senior Services Director leads by example and works with other leaders to meet regional strategic and Operations Action Plan goals for budget and growth, health and safety, project delivery and quality, client satisfaction, risk management, and employee retention, recruiting, and development. The role combines service-line leadership, business development, client engagement, project and resource oversight, risk management, and a personal technical practice. Personal practice is generally anticipated to take 50% to 60% of overall time, as defined annually with the Operations Vice President. The position requires a bachelor’s degree in a relevant discipline and at least 10 years of progressive professional experience in the discipline, or an equivalent combination of education and experience. Candidates must be U.S. citizens and able to pass a federal background investigation to obtain and maintain DOE Q clearance if required. Health and safety training, medical monitoring, and client-driven drug and background testing are also required. L&A offers competitive pay and a comprehensive benefits package, including healthcare, a 401(k) plan, paid time off, in-house training, career pathing, mentoring, award programs, and tuition reimbursement. The company also describes well-being programs to support employees and their families.

Requirements

Bachelor’s degree in a relevant discipline.
At least 10 years of progressive professional experience in the discipline, or an equivalent combination of education and experience.
Ability to lead and direct a geographically dispersed team.
Deep understanding of DOE sites and programs, including technical policies, procedures, and requirements.
Expertise in NNSA programs and projects, with recognized relationships with federal and industry stakeholders.
Technical expertise in managing complex projects, programs, and organizations.
Technical expertise in nuclear facilities and operations and associated programs, such as quality, safety and health, environmental compliance, and conduct of operations.
Passion and talent for client development, business development, and opportunity pursuits.
Demonstrated business acumen, including financial planning and cost/benefit analysis.
Organizational leadership experience, including the ability to hold employees accountable for targets and desired results.
U.S. citizenship.
Ability to successfully pass a federal background investigation and obtain and maintain DOE Q security clearance if required.
Must complete health and safety training and medical monitoring, and comply with client-driven drug and background testing requirements.
Federal contractors must follow federal drug-free workplace rules prohibiting marijuana use, including where state law permits medical or recreational use.

Nice To Haves

15 or more years of progressive professional experience is preferred.
PMP certification.
Active DOE Q clearance.
10–15 or more years of experience in DOE/NNSA and/or nuclear environments.

Responsibilities

Lead by example as a member of the OLT and jointly identify and deliver tactics to meet or exceed regional strategic and Operations Action Plan goals.
Build and expand practice, market, and geographic capabilities in line with the Operation’s Action Plan, and diversify the client base through new business development.
Collaborate with business development, marketing, service-line, and operational colleagues to develop new clients and support business capture.
Engage regional marketing resources on statements of qualifications and proposals, and make key go/no-go decisions.
Encourage innovation and thought leadership to address evolving client needs.
Partner with regional and operational leaders and Team Leaders to develop and implement action plans, including an annual budget, aligned with operational, regional, and company strategy.
Establish and communicate service-line objectives and expectations, and ensure contribution profiles support established service-line and operational targets.
Work with senior leaders to assign employees to project teams in ways that meet client and stakeholder expectations, support efficient delivery and project performance, maximize utilization, and enable employee development.
Support Team Leaders in client service and effective use of employee resources.
Support and participate in health, safety, environment, quality, risk management, and project management and delivery programs, ensuring service-line adherence.
Monitor service-line project performance and implement corrective actions when necessary.
Approve non-standard rate schedules, ensure annual rate schedule increases, and assist Project Managers with rate negotiations.
Seek feedback from key clients and participate in business development for key clients within the service line and Operation.
Achieve service-line targets and key performance indicators in support of Operations Action Plan goals.
Promote technical excellence, innovation, high-quality deliverables, outstanding client service, and teamwork.
Develop and implement best practices to improve project quality, efficiency, and technical innovation.
Promote collaboration across Operations and bring appropriate personnel to projects to serve client needs.
Identify and mitigate risks before they have a substantive impact.
Mentor, guide, and motivate subordinate managers; ensure they understand and commit to project, quality, client, budget, schedule, and professional development expectations.
Monitor individual performance within the service line in coordination with Team Leaders.
Promote the company’s mission, vision, and values and consistently demonstrate GeoCompetencies.
Develop and maintain technology leadership and marketplace visibility in the personal market or practice area.
For work in the Director’s own practice, meet Senior Principal expectations for HSE, project delivery, financial hygiene, quality, risk management, safety, and project team management.
Maintain a personal practice defined with the Operations Vice President and established annually in the Contribution Profile, generally expected to account for 50% to 60% of overall time.