Senior ServiceNow Developer
Choctaw Nation of Oklahoma•Durant, OK
•Hybrid
About The Position
This role is a senior technical contributor on the ServiceNow platform team, responsible for delivering maintainable, upgrade safe, and well-tested solutions that support current ITSM capabilities and future ServiceNow product expansion. The ideal candidate combines hands-on ServiceNow development expertise with strong platform judgment, an out-of-the-box-first mindset, and the ability to partner across technical, product, and business teams.
Requirements
- Bachelor's degree in computer science, information systems, software engineering, or related field
- 5+ years of hands-on ServiceNow development experience
- 3+ years of hands-on JavaScript development within ServiceNow, including server-side and client-side scripting using Glide APIs and related platform capabilities
- Strong understanding of ServiceNow architecture, data model, security, application development, and platform configuration best practices
- Hands-on experience with core ITSM capabilities
- Experience with Flow Designer, ServiceNow automation, REST APIs, Integration Hub, Import Sets, Transform Maps, and enterprise integrations
- Experience supporting enterprise ServiceNow environments through upgrades, testing, release management, and production support
- Experience with automated testing and regression practices
- Demonstrated ability to troubleshoot complex technical issues and work within structured development, testing, and release-management processes
- Ability to design secure, reusable, maintainable, and upgrade-safe solutions aligned to platform standards, CMDB governance, and CSDM principles
- Ability to translate business and technical requirement into practical ServiceNow solutions while clearly communicating tradeoffs to technical and nontechnical stakeholders
Responsibilities
- Design, develop, configure, test, deploy, and support ServiceNow solutions across ITSM and related platform capabilities.
- Build and maintain solutions using Flow Designer, Integration Hub, Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, Service Catalog, Record Producers, REST/SOAP integrations, Import Sets, Transform Maps, ACLs, and related platform security capabilities.
- Support ITSM capabilities including Incident, Major Incident, Request, Change, Knowledge, Problem, Service Catalog, CMDB, and related workflows.
- Support expansion into ITOM Discovery, Hardware Asset Management, Software Asset Management, Strategic Portfolio Management, Employee Center, Workspaces, and other ServiceNow products as adopted by the organization.
- Develop and maintain integrations between ServiceNow and enterprise systems, including troubleshooting workflow, integration, security, data, and performance issues.
- Develop and maintain automated tests using ServiceNow Automated Test Framework (ATF) and support regression testing for upgrades, releases, and production changes.
- Participate in technical design reviews, code reviews, testing, release planning, upgrades, and deployments.
- Maintain technical documentation, development standards, and reusable solution patterns.
- Mentor less-experienced developers and administrators while partnering with the Platform Architect, Product Owner, analysts, QA, infrastructure teams, business stakeholders, and implementation partners.
- Other duties as assigned.
Benefits
- Weekly Earned Wage Access
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What This Job Offers
Job Type
Full-time
Career Level
Senior
