ServiceNow Developer – Senior

Nationwide IT Services•Fairfax, VA
•$125,000 - $130,000•Remote

About The Position

Nationwide IT Services (NIS) is seeking a Senior ServiceNow Application Developer to support the USDA Animal and Plant Health Inspection Service (APHIS), Veterinary Services (VS) within the USDA ServiceNow environment. This fully remote position provides hands-on development, configuration, integration, troubleshooting, and sustainment support for Veterinary Services ServiceNow applications. The role involves designing, configuring, developing, testing, and maintaining ServiceNow application functionality, including workflows, business rules, forms, scripts, integrations, and user-facing components. The Senior Developer will support the entire application development lifecycle, from backlog refinement and technical analysis through development, testing, defect correction, documentation, demonstration, secure review, and preparation for Government-controlled production release.

Requirements

  • Demonstrated ServiceNow application-development and sustainment experience in a production environment.
  • Experience configuring/developing ServiceNow workflows, application logic, integrations, and user-facing functionality.
  • Experience troubleshooting defects and supporting controlled testing and releases.
  • Ability to work within established enterprise platform governance, security, change, and documentation processes.

Nice To Haves

  • Senior ServiceNow development experience in a federal environment.
  • ServiceNow integration/API experience.
  • Experience with Agile delivery and Azure DevOps or comparable backlog/DevOps tools.
  • ServiceNow certifications are desirable but are not mandatory for this recruiting profile.

Responsibilities

  • Design, configure, develop, test, troubleshoot, and sustain ServiceNow applications and application components.
  • Support indemnity application development and other USDA-prioritized ServiceNow backlog work.
  • Develop/configure workflows, business rules, forms, scripts, integrations, and related application functionality as authorized.
  • Correct defects, support root-cause analysis, maintain application documentation, and keep configuration/specifications current.
  • Participate in Agile backlog refinement, estimation, testing, demonstrations, secure review, and Government-controlled release processes.
  • Work within USDA ServiceNow platform governance; this role supports application development and sustainment rather than enterprise platform administration.

Benefits

  • medical, dental, and vision insurance
  • life and disability insurance
  • a 401(k) plan with employer match
  • paid holidays
  • PTO (sick/vacation)
  • commuter benefits
  • an employee assistance program (EAP)
  • educational reimbursement
  • pet insurance
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