Senior ServiceNow Application Developer
About The Position
The person in this role will work closely with technical teams and business stakeholders to deliver secure, scalable solutions that support operational goals. Build and refine platform features such as workflows, business rules, client-side logic, dashboards, and reporting tools to improve service delivery and efficiency. Design, develop, and support integrations between ServiceNow and enterprise applications using APIs, IntegrationHub, import processes, and automation tools. Support data quality initiatives by improving configuration data accuracy, reducing duplication, and strengthening relationship mapping across the platform. Create and maintain technical documentation covering configurations, standards, operating procedures, and integration support models.
Requirements
- Advanced experience with JavaScript and GlideScript for developing business rules, script includes, automation logic, and scripted integrations
- Strong knowledge of core ServiceNow platform capabilities, including ITSM, CMDB, ITOM, CSM, SPM, and SecOps
- Strong knowledge of ServiceNow Common Service Data Model (CSDM)
- Success in this position requires strong hands-on expertise, sound architectural judgment, and the ability to guide best practices across the platform
- At least 5 years of hands-on experience administering, developing, and integrating ServiceNow solutions in enterprise environments
Nice To Haves
- Certifications in ServiceNow Application Developer or as a ServiceNow System Administrator is a plus
- Architectural experience is a plus
Responsibilities
- Build and refine platform features such as workflows, business rules, client-side logic, dashboards, and reporting tools to improve service delivery and efficiency
- Design, develop, and support integrations between ServiceNow and enterprise applications using APIs, IntegrationHub, import processes, and automation tools
- Support data quality initiatives by improving configuration data accuracy, reducing duplication, and strengthening relationship mapping across the platform
- Create and maintain technical documentation covering configurations, standards, operating procedures, and integration support models
Benefits
- Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
- Leadership development and virtual training opportunities
- PTO/parental leave
- Competitive 401K and employee benefits
- Free financial counseling, health coaching and employee assistance program
- Tuition assistance program
- Work arrangements that work for you
- Effective productivity/technology tools and training
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
