Senior Service Technician

CBX Solutions Recruiting Team • Sewickley, PA

11d

About The Position

The Senior Service Technician repairs and maintains component cable, category cable, fiber, wireless access points, cameras, access control devices, and other low-voltage cabling and devices, with or without direct onsite supervision. The role includes installing, servicing, and maintaining access control devices, electrified door hardware, cameras, and cable pathway systems that support security and network systems. The technician also maintains company-owned equipment, works with other service team members, follows safety rules and best practices, and performs other duties as required.

The position requires a willingness to learn and work well in a team. The technician must be willing and able to work a flexible schedule when customer needs require it, including nights, weekends, and overnight work, and be comfortable working at heights using ladders or aerial man-lifts.

CBX Solutions describes its culture as inclusive, collaborative, and supportive, with opportunities for continuous learning, mentorship, leadership training, and development through CBX University.

Requirements

• At least 3 years of experience in the physical security, IT, or electronics field.
• Experience configuring access control and surveillance systems.
• High school diploma or equivalent.
• Valid driver’s license.
• At least 21 years old to operate company vehicles.
• Successfully pass a background check and drug screen.
• Ability to read and use a measuring tape, level, and other tools required for installation.
• Strong interpersonal and internal and external communication skills, both written and verbal.
• Willingness and ability to work a flexible schedule as required to meet customer needs, including nights, weekends, and overnight work.
• Comfort working at heights, including on ladders and aerial man-lifts.
• Professional and neat presentation.
• Organization, attention to detail, and multitasking skills.
• Ability to communicate and understand detailed instructions.

Nice To Haves

• Demonstrated desire to learn the industry CBX Solutions serves.

Responsibilities

• Install, service, and maintain access control devices and electrified door hardware.
• Install, service, and maintain cameras.
• Install, service, and maintain cable pathway systems supporting security and network systems.
• Repair and maintain component cable, category cable, fiber, wireless access points, cameras, access control devices, and other low-voltage cabling and devices, with or without direct onsite supervision.
• Maintain company-owned equipment.
• Work in a team environment with other service team members.
• Observe all safety rules and best practices.
• Perform other duties as required.

Benefits

• Health insurance coverage
• Dental insurance coverage
• Vision insurance coverage
• Prescription coverage
• Life insurance
• 401(k) with company match
• Generous paid time off
• Continuous learning, mentorship, and leadership training, including access to CBX University

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED