Senior Service Technician

Woda Cooper•Parkersburg, IA

1d•Hybrid

About The Position

As a Senior Service Technician, you'll support maintenance operations across a portfolio of affordable housing communities throughout Ohio and West Virginia. In this travel role, you'll provide advanced maintenance support across multiple communities by performing preventative maintenance, troubleshooting complex building systems, completing repairs, preparing apartment homes for new residents, and assisting with larger maintenance projects. You'll collaborate closely with Community Managers, Service Technicians, and regional leadership to ensure each property is safe, well-maintained, and operating at Woda Cooper's high standards while delivering exceptional service to residents.

Requirements

Must be at least 18 years old with a high school diploma or GED.
Must be able to read and speak English and follow oral and written directions.
Thorough knowledge of general plumbing, electrical, and HVAC repair.
Ability to read repair manuals.
Ability to use hand tools and power tools.
Ability to follow instructions.
Excellent time management skills.
Strong analytical and problem-solving skills.
Must possess a valid driver’s license and insurance.
Prolonged periods of standing and walking.
Must be physically able to climb ladders, bend, and crawl into small spaces.
Must be able to lift 50 pounds at a time.

Nice To Haves

Previous experience in maintenance preferred.

Responsibilities

Interact positively with residents and the public to enhance the community image and ensure superior resident retention.
Perform general and emergency maintenance of apartments and common areas.
Create and maintain a customer-centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates.
Maintain an attractive community appearance and overall positive curb appeal.
Perform turnover of apartments, including trash out, cleaning, painting, carpet shampooing and other repairs as necessary or directed.
Ensure community and walkways are kept free of trash and cleared of safety hazards, especially ice and snow during the winter months.
Identify actual and potential maintenance problems, including potential liability and workplace hazards, take appropriate actions to handle the problems.
Document monthly visual inspections of property for defects, condition of roofs, gutters, downspouts, walkways, safety concerns, parking lot and apartments.
On-call responsibility: must be available for emergency calls after hours and on weekends and holidays, or as assigned.
Maintain professional appearance with designated maintenance uniform required by company policy.
Utilize personal protective equipment to ensure safe work environment as required by company policy.
Maintain cleanliness and upkeep of common area space as directed.
Consistently maintain cleanliness of dumpster area.
Clean and maintain exterior and interior corridors.
Assist with any third-party inspections as needed.
Performs other related duties as assigned.